Dr. Ian Bekker, a member of the Victoria Division of Family Practice, with the support of the provincial Divisions office, created a series of webinars to help divisions with their Long-Term Care Initiative (formerly Residential Care Initiative) work.

"Residential Care: Supporting Physicians Leading Change" aims to improve long-term care by involving physicians in a community of practice. The following are links to the webinar recordings and supporting documents.

December 14, 2016 - How to Collect RCI Data

Agenda Power Point Presentation

  • Ministry of Health/FPSC
  • Health Authority
  • Facility level data (facility documentation - charts, logs, EMR)
  • Rural Perspective and Physician Self audit
  • Private of Health Authority Pharmmacy

Additional Documents:

November 16, 2016 - Changing Physician Behavior

Agenda and Power Point Presentation

  • Context for accountability and changing physician behavior
  • Promotion of the 5 Best Practices and generating accountability in Central Okanagan
  • Having physicians take responsibility for the FPSC survey results and harnessing peer pressure for change in White Rock
  • Understanding your community's ability to change and then providing the data to give them reason to - in Vancouver
  • Information sharing and collaboration as engines for change in the Kootenay's

Additional Documents:

August 9, 2016 - RCI Evaluation

Agenda and Power Point Presentation - Evaluation

  • Description of current challenges with evaluation (official and independent processes)
  • RCI evaluation plan from Doctors of BC and Ministry of Health
  • How evaluation in being done independently

May 11, 2016 - Optimizing Care Conferences

Agenda and Power Point Presentation - Care Conferences

  • Further thoughts from previous webinar: Costs and benefits from changing patient/physician assignments
  • Care Conferences - Tips for best implementation
  • Care system change evaluation results

April 26, 2016 - Changing Physicians Work Structure (Clustering)


  • Follow up from previous webinar: "what to do when physicians won't join RCI"
  • Can you make working in residential care more attractive and optimize patient care through changing the doctor-patient assignments?
  • announcements: an RCI session at the upcoming Spring event, launching the RCI resource webpage

March 30, 2016 - Improving Physician Participation in RCI

Agenda: What to do when physicians don't want to join RCI

  • A description of the practical problem from across various Divisions
  • Root cause of the problem and elements of solutions
  • Practical steps and ideas for Divisions who want to address the problem of physicians not joining RCI
  • Comments from Darcy Eyres
  • Sharing of Residential Care project materials

Additional Documents:

February 23, 2016 - Ideas for Improving Quality of Care


  • Round table collecting questions the audience has about residential care quality improvement
  • How to mine data sources (CIHI, Strata Health) for evaluation data
  • Ways that have worked to change physician behavior
  • Ideas for increasing clustering
  • What has worked to get to 24-7 coverage
  • Working with facilities

Additional Documents: