5. Getting Started: Evaluation

What is it and how will it help?

Evaluation is the systematic assessment of the implementation and impact of an improvement project, program, or initiative through rigorous information gathering information. It can provide useful information to others who are considering similar changes.


Need more information?

What Is Evaluation? YouTube Video (6 min)
Changing River Consulting

Changing River Consultancy's six-minute overview of evaluation.

Introduction to Evaluation
Research Method Knowledge Base

This short overview outlines the types of evaluation and covers some questions and methods.

Example Evaluation: Diabetes Initiative
Robert Wood Johnson Foundation

This example evaluation report is based on a diabetes initiative which sought to test self-management program models and disseminate successful models in non-academic, primary care settings.

Differentiation of Research, Quality Improvement, and Program Evaluation Handout
Fraser Health

This table from Fraser Health illustrates the similarities and differences between research, quality improvement, and evaluation.

Evaluation, Performance Management, and Quality Improvement: Understanding the Role They Play to Improve Public Health (ppt)
Centers for Disease Control and Prevention (CDC)

This presentation is one of several resources offered by the CDC. Slide 38 contains links to additional resources.

WIHI Audio Program: You Can't Improve What You Can't Evaluate (60 min)
Institute for Healthcare Improvement (IHI)

This IHI broadcast “You Can't Improve What You Can't Evaluate” provides insight into why evaluation is important and how to go about it.

The Seven Secrets of Good Monitoring and Evaluation Webinar (60 min)
John James (Enabling Change and Innovation Blog) and Jess Dart (Clear Horizon Consulting)

“The Seven Secrets of Good Monitoring and Evaluation” is a 60-minute presentation aimed at evaluators who are involved in the QI process.