Leadership in QI


2. Getting Started: Leadership in QI

What is it and how will it help?

A QI leader's role involves creating and sustaining a personal and organizational focus on the needs of internal and external customers, while promoting quality and performance excellence. The leader must demonstrate a clear commitment to achieving organizational goals and integrating customer-oriented mission, vision, values, and goals into all aspects of management. 


Need more information?

Quality Improvement Made Simple
The Health Foundation​

This guide is valuable to any health care leader interested in quality improvement, and will help them ask the right questions of their teams. It was originally developed for board members, who need to understand approaches to quality improvement but who are not involved in the day-to-day work.

What's Leadership Got to do With It?: Exploring Links Between Quality Improvement & Leadership in the NHS
The Health Foundation

A detailed review of the key leadership behaviours and skills needed for improving health-care quality.

Leadership in Quality Improvement webinar recording (24 min)

This 24-minute recorded webinar, presented by Liz Lamb for the Divisions of Family Practice, provides a high-level overview of the role of Leadership in Quality improvement and outlines the IHI Leadership framework.