4. Sustaining Your Improvement Efforts: Common Challenges
What is it and how will it help?
A QI leader's role involves creating and sustaining a personal and organizational focus on the needs of internal and external customers, while promoting quality and performance excellence. The leader must demonstrate a clear commitment to achieving organizational goals and integrating customer-oriented mission, vision, values, and goals into all aspects of management.
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IHI Triple Aim Initiative
What is the Triple Aim and how does it work?
Continuous Quality Improvement (CQI) Strategies to Optimize your Practice
Introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.