UpToDate Frequently Asked Questions

1. How do I access UpToDate through the Divisions of Family Practice website?

See detailed instructions on how to access UpToDate.

 

2. How do I register for UpToDate through the Divisions of Family Practice website?

See detailed instructions on how to register for UpToDate.

 

3. How do I access UpToDate on a mobile device?

See detailed instructions on how to access UpToDate Anywhere mobile app.

 

4. How do I maintain remote access to UpToDate?

See detailed instructions on how to maintain to UpToDate Anywhere mobile app.

 

5. How do I earn CME credits?

UpToDate tracks and logs physicians’ search activity and time spent reading articles, and stores the information for up to 2 years. Physicians can then claim the accrued credits. For more information on earning CME credits, click here.

 

6. Who do I contact for technical support when using UpToDate?

You can contact UpToDate Customer Service at 1-800-998-6374 (customerservice@uptodate.com) for any technical support you may need.

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The Divisions of Family Practice acknowledge that we work on the traditional, ancestral, and unceded territories of many different Indigenous Nations throughout British Columbia.

Acknowledging that we are on the traditional territories of Indigenous communities is an expression of cultural humility and involves recognizing our duty and desire to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.