Technology meets teamwork: Panel management in Langley

Dr Steve Hansen and his practice team – MOAs Jenelle and Melissa, RN Kari, and LPN Connie – are committed to practice excellence. As a skilled, well-coordinated, and hard-working collaborative team, they each work to the top of their scope to support a large patient population.

Committed to continuous improvements, the team has significantly enhanced the efficiency of their practice using skills and knowledge acquired through the Practice Support Program’s (PSP) education. They have listened to patients’ concerns, maximized the functionality of their EMR, made workflow improvements, and are putting new panel management skills to work to use their EMR data for proactive care.

Watch the video below and read the full story on the FPSC site.