Penticton Herald: We hear a lot about how important it is that policy and decision makers engage with the public; that transparency and consultation is an expectation; and that communication is critical in building and fostering relationships. “Community engagement is a process through which community members are empowered to own the change they want to see and involves communication, problem-solving, governance, and decision-making skills and strategies” (Policy Link & Kirwan Institute, 2012, District of Summerland).