e-know.ca: During the COVID-19 pandemic, some patients have not been checking in with their family doctor, and not keeping on top of their medical care. We recognize that this has been a challenging time for many people, and family doctors can be a support, particularly for people with ongoing chronic conditions that should be monitored. Some people may not be sure whether their doctor is available or how they should best connect with them in the event they will be receiving care in person or by telephone/telehealth.