Find the Right Care at the Right Place:
If you or someone in your care is experiencing a health crisis or urgent medical condition go to the nearest emergency department or call 9-1-1
If you are unable to see your family physician (FP) or nurse practitioner (NP) or do not have an FP or NP, below are some local healthcare service options:
-
Urgent & Primary Care Services
-
Comox Valley Urgent & Primary Care Centre (UPCC): Provides non-emergency medical care needed within 12 to 24 hours.
- Appointments: Call 1-833-688-8722 to secure an urgent care appointment, as required. Walk-in appointments are not available.
- Hours: Monday to Friday: 1-9 p.m., Weekends & Stats: 8 a.m. - 8 p.m.
- Location: 615 10th Street, Courtenay
Walmart Walk-in Clinic: Provides non-urgent medical care for people on a walk-in basis.
- Appointments: Walk-in appointments only. First come, first serve basis.
- Hours: Open at 8 a.m. Monday to Saturday.
- Location: Inside Walmart @ 3199 Cliffe Avenue, Courtenay
- Phone: 250-334-1512
First Nations Virtual Doctor of the Day: This is a unique service open to all First Nations people and their families living in BC.
- Details:The program includes doctors of Indigenous ancestry. All doctors and allied health care professionals are trained to follow the principles and practices of cultural safety and humility.
- Appointments: Phone 1-855-344-3800 (toll-free)
- Hours: 7 days a week, 8:30 a.m. to 4:30 p.m.
-
Adult Mental Health & Substance Use (MHSU) Services
-
Comox Valley Adult Mental Health & Substance Use: Non-crisis related adult mental health and substance use services.
- Appointments: Walk-ins welcome or call to book an appointment at 250-331-8524
- Hours: Mon, Tues, Thurs, Fri 9 a.m. - 2:15 p.m., Weds 9 - 11:15 a.m.
- Location: 941C England Ave, Courtenay
Mental Health & Substance Use Service Link: Call for information on mental health, substance use, harm reduction, addiction medicine and treatment services.
- Call takers are available every day at 1-888-885-8824
- For additional information see Island Health’s Mental Health and Substance Use Resources
The Village Clinic: Opioid Agonist Therapy (OAT) and anti-craving medications for alcohol.
- Appointments: Call 250-331-6333, email info@thevillageclinic.ca, or walk-in to make an appointment.
- Hours: Mon, Tues, Weds, Fri 9 a.m. -5 p.m.
- Location: 519E 5th Street, Courtenay
-
Children and Youth Health Services
-
Foundry Comox Valley: Offers young people aged 12-24 access to mental health and substance use support, primary care, peer support and social services.
- Appointments: Walk-in or call to book 250-338-7341
- Hours: Mon, Wed, Fri 8:30 a.m. - 4:30 p.m., Tues,Thur 8:30 a.m. - 6 p.m.
- Location: 575 10th Street, Courtenay
Child & Youth Mental Health: Mental health assessment & treatment options for children and youth (ages 0-18) and their families.
- Appointments: Walk-in or call to book 250-334-5820
- Hours: Wednesdays 9 a.m. – 12 p.m.
- Location: 2455 Mansfield Drive, Courtenay
-
Women's Health Services
-
Rosewall Women’s Clinic: Women’s health care for anyone who needs it, including individuals who are trans or non-binary.
- Appointments: No referral needed. Call 778-225-9738 or book an appointment online. Same day or week appointments now available!
- Hours: Monday to Wednesday 9 a.m. - 4 p.m.
- Location: 2311 Rosewall Crescent, Courtenay
Pregnant in the Comox Valley:
An online directory for those looking to find a local maternity care provider as well as information and resources for: unwanted pregnancy, prenatal care, labour and delivery, postpartum care, dealing with loss.
-
Crisis Lines
-
Vancouver Island Crisis Line: 1-888-494-3888
Suicide Crisis Helpline: call or text 9-8-8
KUU-US Crisis Line: 1-800-588-8717 (Resource for Indigenous people in BC)
-
Community Pharmacist Services
-
Community Pharmacists: Your pharmacist may be able to provide an urgent prescription refill or prescribe for 21 minor ailments and contraceptives.
- Pharmacy Scope of Practice one-pager
- For a full list of included conditions and to book an appointment with a pharmacist visit gov.bc.ca/SeeAPharmacist
-
Resource Navigation and Service Directories
-
Pathways Community Service Directory: Provides Community service information that is accessible and searchable.
Pathways Medical Care Directory: online directory created for British Columbians to easily find latest clinic updates and booking information for their own doctor.
-
Island Health Resources
-
Managing your health: Find the right care in the right place, including Community Health Services and Community Virtual Care.