Below are our strategic pillars and associated goals that will guide our work over the next 3 years. We also track our progress towards our goals through Key Performance Indicators. Please view our Strategic Priorities document for more information.

Amplify the family physician and nurse practitioner voice as leaders

1. Empower family physicians and nurse practitioners to lead primary care innovation, influence system-level decisions, and collaborate in the design of primary care services within the communities supported by the Division. 
2. Enhance awareness and supports for members interested in working across areas of care.   
3. Cultivate future leaders.  

Support member well-being

1. Recruit and retain family physicians and nurse practitioners. 
2. Develop a locum coverage program for members to support their life balance and wellness. 
3. Enhance professional and personal support networks for FPs and NPs .
4. Foster collaboration and partnerships across the care continuum.   

Optimize care delivery and practice-based supports

1. Provide clinic-level support to reduce administrative burdens and navigate resources and supports. 
2. Enhance supports and resources for clinic onboarding for new FP and NPs.
3. Support members with system navigation and referral pathways.
4. Promote and support equitable team-based care resources. 

Ensure organizational sustainability and effective program delivery

1. Develop and implement a communications strategy that enhances Division member awareness and understanding of the Division’s value and services.  
2. Strengthen the foundation of the organization, increase operational transparency and engagement. 
3. Provide access to cultural safety and humility training for staff, board, and members. 
4. Proactively share, interact, and collaborate with other Divisions.