Find the Right Care at the Right Place:
If you or someone in your care is experiencing a health crisis or urgent medical condition go to the nearest emergency department or call 9-1-1. Island Health emergency department locations and wait times.
If you are unable to see your Family Physician (FP) or Nurse Practitioner (NP) or do not have an FP or NP, below are some local health care services:
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Urgent & Primary Care Services
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Comox Valley Urgent & Primary Care Centre (UPCC): Provides non-emergency medical care needed within 12 to 24 hours.
- Appointments: Call 1-833-688-8722 to secure an urgent care appointment, as required. Walk-in appointments are not available.
- Hours: Monday to Friday: 1-9 p.m., Weekends & Stats: 8 a.m. - 8 p.m.
- Location: 615 10th Street, Courtenay
Walmart Walk-in Clinic: Provides non-urgent medical care for people on a walk-in basis.
- Appointments: Walk-in appointments only. First come, first serve basis.
- Hours: Open at 8 a.m. Monday to Saturday.
- Location: Inside Walmart @ 3199 Cliffe Avenue, Courtenay
- Phone: 250-334-1512
First Nations Virtual Doctor of the Day: This is a unique service open to all First Nations people and their families living in BC.
- Details:The program includes doctors of Indigenous ancestry. All doctors and allied health care professionals are trained to follow the principles and practices of cultural safety and humility.
- Appointments: Phone 1-855-344-3800 (toll-free)
- Hours: 7 days a week, 8:30 a.m. to 4:30 p.m.
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Adult Mental Health & Substance Use (MHSU) Services
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Comox Valley Adult Mental Health & Substance Use: Non-crisis related adult mental health and substance use services.
- Appointments: Walk-ins welcome or call to book an appointment at 250-331-8524
- Hours: Mon, Tues, Thurs, Fri 9 a.m. - 2:15 p.m., Weds 9 - 11:15 a.m.
- Location: 941C England Ave, Courtenay
Mental Health & Substance Use Service Link: Call for information on mental health, substance use, harm reduction, addiction medicine and treatment services.
- Call takers are available every day at 1-888-885-8824
- For additional information see Island Health’s Mental Health and Substance Use Resources
The Village Clinic: Opioid Agonist Therapy (OAT) and anti-craving medications for alcohol.
- Appointments: Call 250-331-6333, email info@thevillageclinic.ca, or walk-in to make an appointment.
- Hours: Mon, Tues, Weds, Fri 9 a.m. -5 p.m.
- Location: 519E 5th Street, Courtenay
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Additional Resources:
- For more Adult MHSU Supports, please the Comox Valley Division's Adult MHSU Care Pathways Summary Resource
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Children and Youth Health Services
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Foundry Comox Valley: Offers young people aged 12-24 access to mental health and substance use support, primary care, peer support and social services.
- Appointments: Walk-in or call to book 250-338-7341
- Hours: Mon, Wed, Fri 8:30 a.m. - 4:30 p.m., Tues,Thur 8:30 a.m. - 6 p.m.
- Location: 575 10th Street, Courtenay
Child & Youth Mental Health: Mental health assessment & treatment options for children and youth (ages 0-18) and their families.
- Appointments: Walk-in or call to book 250-334-5820
- Hours: Wednesdays 9 a.m. – 12 p.m.
- Location: 2455 Mansfield Drive, Courtenay
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Women's Health Services
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Rosewall Women’s Clinic: Women’s health care for anyone who needs it, including individuals who are trans or non-binary.
- Appointments: No referral needed. Call 778-225-9738 or book an appointment online. Same day or week appointments now available!
- Hours: Monday to Wednesday 9 a.m. - 4 p.m.
- Location: 2311 Rosewall Crescent, Courtenay
Pregnant in the Comox Valley:
An online directory for those looking to find a local maternity care provider as well as information and resources for: unwanted pregnancy, prenatal care, labour and delivery, postpartum care, dealing with loss.
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Crisis Lines
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Vancouver Island Crisis Line: 1-888-494-3888
Suicide Crisis Helpline: call or text 9-8-8
KUU-US Crisis Line: 1-800-588-8717 (Resource for Indigenous people in BC)
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Community Pharmacist Services
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Community Pharmacists: Your pharmacist may be able to provide an urgent prescription refill or prescribe for 21 minor ailments and contraceptives.
- Pharmacy Scope of Practice one-pager
- For a full list of included conditions and to book an appointment with a pharmacist visit gov.bc.ca/SeeAPharmacist
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Resource Navigation and Service Directories
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Pathways Community Service Directory: Provides Community service information that is accessible and searchable.
Pathways Medical Care Directory: online directory created for British Columbians to easily find latest clinic updates and booking information for their own doctor.
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Island Health Resources
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NEW! Island Health's Find Care Now webpage
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Managing your health: Find the right care in the right place, including Community Health Services and Community Virtual Care.
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