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We are on a journey to enhance primary care services to better meet the needs of the people who live, work and play in Nanaimo. Our goal is to create a community where patients get the care they desire and where health professionals love to work.

We envision that this can happen through teams of health professionals working together to better coordinate care across the broader health system and to give providers the supports they need to focus on what they do best, care for patients.

We’ve created this online hub to keep you informed on where we’re at in this journey and discover ways you can be involved to help shape what this will look like in Nanaimo.

What is Primary Care?

Primary care includes care that is mostly provided in the community, outside of the hospital. When primary care works well, your health is well managed and you are less likely to need hospital care. Primary Care includes…

Seeing your family doctor or your nurse practitioner (called Primary Care Providers)
Going to a walk-in clinic
Any care you receive in a medical clinic from another health care professional, such as a Nurse.
Coordination of your care between your primary care provider and other health services, such as when you see a specialist or go to the hospital.

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What is Primary Care?

Initiatives