Surrey-North Delta Division of Family Practice

OUr PCN Journey: Urgent Primary Care Centres

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UPCCs fulfill an important role in our community both now and as we move forward in our PCN journey. 

Surrey-North Delta has two UPCCs: the Newton UPCC and the Whalley UPCC

The UPCCs provide two streams of care:

Urgent, After-Hours Care

This care is for patients who live in the community and although attached to a family doctor or primary care provider, may not have reasonable access to their main provider in a timely fashion.

Urgent care services include:

  • Minor sprains and strains
  • Cuts, skin conditions, wounds
  • Fever
  • UTIs
  • Asthma exacerbations
  • New or worsened pain
  • Child illness or injury
  • Upper Respiratory Symptoms that impact functional wellbeing (Note: Patients with COVID-19 symptoms are only being seen at the Whalley UPCC for the time being)
  • Acute Mental Health concerns

** No urgent access to radiology or lab services at these locations.** 

Longitudinal, Primary Care

The mandate of the UPCCs is to attach medically complex patients who do not have access to longitudinal primary care and would benefit from having on-site access to a team of health care professionals not readily available at your office, such as Social Workers, Counselors, Nurse Practitioners and Nurses, etc.

These services are offered as a complement to primary care services offered by FPs and other service providers in the community