OUr PCN Journey: Urgent Primary Care Centres
UPCCs fulfill an important role in our community both now and as we move forward in our PCN journey.
The UPCCs provide two streams of care:
Urgent, After-Hours Care
This care is for patients who live in the community and although attached to a family doctor or primary care provider, may not have reasonable access to their main provider in a timely fashion.
Urgent care services include:
- Minor sprains and strains
- Cuts, skin conditions, wounds
- Asthma exacerbations
- New or worsened pain
- Child illness or injury
- Upper Respiratory Symptoms that impact functional wellbeing (Note: Patients with COVID-19 symptoms are only being seen at the Whalley UPCC for the time being)
- Acute Mental Health concerns
** No urgent access to radiology or lab services at these locations.**
Longitudinal, Primary Care
The mandate of the UPCCs is to attach medically complex patients who do not have access to longitudinal primary care and would benefit from having on-site access to a team of health care professionals not readily available at your office, such as Social Workers, Counselors, Nurse Practitioners and Nurses, etc.
These services are offered as a complement to primary care services offered by FPs and other service providers in the community