Managing the Clinic

• Office Supplies: SIDFP members receive a discount from Monk Office. Just give their head office a call and mention our name. Call their toll-free number: 1-800-735-3433.

• MOA Employment Agreement (.docx): This is an editable Terms of Employment contract your clinic can use when hiring new MOAs.

• Doctor Booking Preferences template

• Accessing Patient Information: Videos about accessing patient information from your office.

• Doctors of BC Resource Centre: Doctors of BC provides resources to help doctors manage their practice and work for patients.

  • Username: moadoc

  • Password: moa4docs

• Walk-in Clinic Wait Times: Zoom out or pan the map to view more locations.

• MOA Billing Guide: Billing advice and examples on some of the most common MSP billing scenarios.

• Billing Tips

• For physicians thinking of incorporating

• Mental Health & Substance Abuse Forms: Forms for Addiction Information Management System, Client/Patient Information Management and Mental Health Act Forms.

• Diagnostic Code Descriptions (ICD-9): All claims submitted by physicians to the Medical Services Plan (MSP) must include a diagnostic code. This information allows MSP to verify claims and generate statistics about causes of illness and death.

Other Resources

• SIDFP Events: Educational and social events for physicians and MOAs.

• Patient Resources: Resources for your patients.

• Working Groups: Specialists' practice summaries, clinics, etc.

• Medical Office Assistants of BC: The MOAA of BC provides opportunities for educational, personal and professional growth.

• Canadian Medical Office Assistant Network: A Facebook group for BC MOAs.

• College Connector: CPSBC’s Newsletter

• Practitioner & Professional Resources: Providing your patients with optimal care and running a successful practice are much easier with access to the right resources. These resources, in conjunction with other professional tools, can help you to achieve these goals.

• Substance Use

• Past Documents:

  • EMR Bootcamp Summary - October 2015 (.PDF)

  • MOA Cafe Questions - 911 and Referral Responsibility - July 2015 (.PDF)

  • MOA Network Practice Pearls - May 2015 (.PDF)

Office Efficiency Videos

Watch the videos below to learn tips and tricks to increase office efficiency.