The SIDFP e-Bulletin gives members and partners a heads-up about upcoming events and new resources. We use it to introduce new people to the Division and talk about some of our accomplishments. The e-Bulletin is distributed every second Thursday. The deadline for submission is the previous Thursday. To submit and item or should you wish to be added to the mailing list please email us at firstname.lastname@example.org.
December 2, 2021 South Island Division E-Bulletin
Please click here for the most recent Board meeting summary.
IN THE NEWS
NEW - OFFICE CLOSURE
The Division Office will be closing on December 24th for the holidays and will re-open on January 4th, 2022. Phones and emails will not be checked during this time, but staff will happily get back to any missed messages upon their return in the new year.
NEW – CHILD & YOUTH MENTAL HEALTH REFERRAL RESOURCES
Child Health BC, BC Children’s Hospital, and BCCDC have collaborated to provide pediatric care providers with two new resources – (1) Kelty Mental Health & Foundry Business Cards and (2) Kelty Mental Health & Foundry Poster.
The below links provide information about Foundry BC’s drop-in and scheduled virtual counselling appointments and includes tools and resources for young individuals aged 12-24. There is also information regarding the Kelty Mental Health Resource Center which helps children, youth, and their families/caregivers across the province to navigate the mental health system, connect with peer, support, and access resources and tools to support wellbeing.
NEW – EATING DISORDER CLINIC REFERRAL FORM
The Victoria South Island Eating Disorder Clinic now requires a referral from a Physician or Nurse Practitioner. Please see the below links to access the correct form.
NEW – RE-REFERRAL FOR SPECIALISTS
Further to a November 2, 2021 email to Members noting that re-referral is not required for a Specialist to see a patient for the same condition beyond 6 months, please see the fillable template form for your use with Specialists as desired.
Delivery of PSP services is moving from the regional health authorities to a centralized program at Doctors of BC where all PSP staff will be employed together on one team. The transition is taking place in 2022.
This change came about following a review of the PSP last year, which included consultations with PSP staff, physicians, and stakeholders. Centralizing program management emerged as one of the review’s key recommendations. This change will allow PSP to more nimbly respond to both the evolving needs of family practice and the responsibilities related to supporting the transformation of primary care in B.C. in alignment with GPSC strategic priorities. Below are a few additional points.
- Doctors of BC and members of the GPSC value the contributions of PSP staff to supporting BC’s physicians. PSP services are very important to our doctors. The PSP team’s contributions have been instrumental in supporting family doctors and their practices across British Columbia. We are working closely with the health authorities to ensure a smooth transition for the program.
- Doctors of BC is committed to ensuring PSP service continuity for members.
- Health authority PSP staff have been notified of the change. A webinar was held for PSP staff on Nov. 9th with information about the decision and process, and there will be regular communications with PSP staff through the process. A webinar for the divisions of family practice was held on Nov. 17th.
- Doctors of BC is connecting with the Divisions of Family Practice to learn more about the current and future practice support needs.
NEW – COVID-19 IMMUNIZATION RESOURCES
Please see the below links for resources regarding COVID-19 updates, Immunization for Children, and previous communication from Island Health.
PUBLIC SERVICE ANNOUCEMENT FROM ISLAND HEALTH
Plan ahead for essential medical appointments:
ISLAND-WIDE - Overnight closures of Highway 1 on the Malahat for the next several days have prompted the Ministry of Transportation and Infrastructure to limit the route to essential travel only.
Currently, there are no major disruptions to Island Health’s health-care services. If this changes, people with booked appointments for medical care will be contacted to reschedule. More information will be shared if the situation changes.
People with essential medical appointments that require a trip over the Malahat should monitor travel advisories and plan for extra travel time in the event there are delays as a result of road repair work.
Island Health will work with patients to reschedule non-urgent appointments if that is their preference.
WALK-IN CLINICS NEED OUR HELP
The walk-in clinics who remain open are facing a high number of phone calls (up to 100/hour) and requests for appointments from attached patients who are unable to see their own Family Physicians. These requests have included pre-op visits and care of young children. We acknowledge the current strain on our medical system is significant and want to support clinics where we can. Would you please advise your patients to book ahead with you and use walk-in clinics only when necessary. This may help reduce the volume for walk-in clinics and open space for those patients who do not have a Family Physician.
HIGH COMPLEXITY CARE TEAM CLOSES WAITLIST
Dr. Spencer Cleave advised the Division that the High-Complexity Care Team have closed their waitlist for the Westshore PCN team. Dr. Cleave noted, “our present waitlist plus our active panel presently exceeds our attachment targets. Without additional resources it will not be possible to take on more patients. Those currently on the waitlist will be seen in order of acuity and staff continue to work with other local family docs to see if anyone can attach the patients with lower complexity scores on their list (voluntarily of course). To be clear, part of the efficacy of the program is the density of resources and the ability to respond urgently to patient need. As we add more patients, that becomes diluted and there is a limit beyond which they will cease to actually provide the care intended. We are approaching that limit. Another crucial piece we have noticed is that owing to the desperation out in the community, provider-driven referrals often are inappropriate, in fact about 50% of the time. The volume of inappropriate referrals is incredibly time-consuming and takes away from patient care. So, we need a reset.
Going forward, referring clinicians will receive a letter informing them we cannot attach the patient. We will chip away at our waitlist until all patients are either attached to us or to another provider/team. We do have an attrition rate of 20-40 patients per year (deaths, moving away, LTC conversions). As capacity opens back up in late 2022/early 2023, I plan to take a data-driven approach, working with the ED, CHS, MHSU, division leadership and the inpatient wards, to prioritize patients with dramatic unmet need (that is usually high resource-intensity), now that the privacy office seems agreeable that this is a defensible approach.”
FLU SHOT CLINICS
With the commencement of Influenza season, Pathways Medical Care Directory has brought back the Flu Shot Locations search bar to the homepage and Flu Shot Information section to listings.
PCN UPDATE: POSITION ALLOCATIONS
We want to provide Division members with some progress to date on the positions filled and those vacant at the PCN clinics in South Island. To view the progress report, please see here.
DOCTORS OF BC PROVIDES SCHOLARSHIPS FOR LEADERSHIP TRAINING
Funding of up to $10,000 per physician is available each fiscal year (April 1 - March 31) to cover actual tuition fees, accommodation, and travel costs for leadership training. Submission of receipts and proof of completion will be required for reimbursement.
Funding provides support for tuition, travel and accommodation for physicians wishing to access leadership and/or quality improvement training through accredited training organizations. Read more here.
ISLAND HEALTH PRIMARY CARE UPDATES
Island Health distributes and posts on their website Primary Care updates weekly.
Check each bulletin for the most recent edition(s) of the Divisions Dispatch newsletter.
MEDICAL HEALTH OFFICER UPDATES
For any health updates, please click through to the Island Health website – this will include any measles status updates.
OPPORTUNITY TO ATTEND NEXT YEAR’S VICTORIA GYNECOLOGY UPDATE AT A DISCOUNTED RATE
The next Victoria Gynecology Update is happening virtually on Saturday, January 22, 2022. This annual conference for primary care and allied health providers will cover a variety of topics, which are available to view here. Up to 5.5 Mainpro+ credits available!
To access the discount code, please contact the Division office at email@example.com .
REMINDER - PHYSICIAN HEALTH & WELLNESS ACTIVITIES ARE ONGOING!
Don't forget about the South Island Physicians Walking Group, Virtual Mindful Mondays for Physicians or the PHP Drop-In and Share: COVID-19 Physician Peer Support Sessions. Details of when these activities are happening next can be found on our Physician Health & Wellness page.
ENCOURAGE YOUR COLLEAGUES TO JOIN THE DIVISION
We encourage all members to promote the Division with their colleagues and encourage them to join us. The closer we are to 100% enrollment, the more we ensure we're representing the family practice community. Applications can be submitted online via this link.
Pathways Pearls - New Login Page & Finding Telehealth Specialists
Questions? Pathways access? Email: firstname.lastname@example.org
ER Tips & Tricks
Courtesy of Victoria Division of Family Practice, ER Tips and Tricks are a series of hands-on, focused guidelines intended to assist community GPs. Click here to view ER Tips & Tricks.
Tips for accessing Community Health Services: Looking for the best ways to access support from Island Health’s CHS team? We’ve picked up a few great tips and tricks to share with you: check the MOA Resources page of our website for helpful information!
Please visit our Resources section of the website for patient related resources.
Don’t forget about the Self-Management courses offered through Self-Management BC found here
Please see the Division's Calendar of Events
To view the most current employment postings please see the links below:
If you would like to post a position please download the appropriate form and email to email@example.com or fax to 250-658-3304. We strive to keep our information current, so if any of the postings have been filled, please notify the office.
Succession Planning Guide
Are you looking to make a change to your practice? The Succession Planning Guide (.PDF) will lead you through the critical steps in your decision making process. For support or questions, contact firstname.lastname@example.org.
Help Us Get the Word Out!
We always welcome news items or announcements for our bi-weekly e-bulletin. If there is something that you would like to share with your colleagues, then we would certainly like to hear from you! Please call us at 250.658.3303 or e-mail us at email@example.com.
Phone: 250 658 3303
Fax: 250 658 3304
Visit us at our office location:
(above Little Thai Place)