Please take a few minutes to complete these surveys. Your answers will help to inform the quality improvement efforts by the community Family Physicians and Primary Care Providers and the Hospital Physicians and team.

 

ER Follow-Up Survey

We want to better understand the primary healthcare experiences of patients who visit the emergency department in New Westminster or Tri-Cities.

We are surveying patients who have lived experience in order to help us to develop actions locally to improve transitions in care between the hospital and where you get the majority of your primary care in the community (Family Doctor's office, Walk-in Clinic, etc..)

• Click here for the survey.

 

Maternity Postpartum Survey

We are currently conducting a survey of the accessibility of care for postpartum people and their babies living in the New Westminister and Tri-Cities area. We want to ask you about your experience accessing services and supports after labour and delivery. This survey should take 5-8 minutes to complete.

• Click here for the survey.

 

Older Adult Survey

Older adults with complex health issues require significant levels of services which often include their family physician, specialist physicians, family caregivers, community health services, and acute care. Coordinating this care can be a significant challenge for patients, families, and providers. Issues often arise relating to communication, roles and responsibilities, access to services, care plans, information sharing and more. These challenges present several opportunities to improve how we provide more effective patient and family-centred care.

We are currently conducting a survey about the care that older adults receive in New Westminster and/or the Tri-Cities. From this information, we will work with our community of patients and healthcare providers to determine ways in which we can enhance the care of older adult patients with complex and multiple health issues.

• Click here for the survey.

 

Older Adult Mental Health Services

This survey aims to understand how you or your loved one have accessed mental health related services as an older adult. We want to hear about your experiences seeking care for conditions such as depression, anxiety, dementia or other cognitive concerns. Your insights and experiences are valuable in helping us identify the gaps and challenges that exist in the community.

• Click here for the survey.

 

Our Website Survey

We want to better understand how patients navigate the Fraser Northwest Division Community website, in order to make our website more user-friendly. Please take a few minutes to complete the FNW Division Website Public Survey. This survey should take 3-5 minutes to complete.

• Click here for the survey.

 

How do we protect your information? 

We are asking for your consent to participate in this survey. Your participation will provide us with valuable information that will be used to improve the primary healthcare system in our community. Your responses are totally anonymous and no one will be able to link your answers back to you. It is important that you know that you may withdraw from the survey at any time. By completing this form, you are giving us consent to collect demographic information.