Burnaby Division of Family Practice

Huddle With Your MOA by Dr. Davidicus Wong

An important office efficiency practice is the daily two-minute huddle with my MOA each morning before I see the first patient of the day. It has two purposes:

  1. to check in on a personal level (How are you doing this morning? Did someone wake up on the wrong side of the bed this morning?) and
  2. to prepare for the special needs of patients or potential challenges in the schedule.

At the end of each workday, we do a quick debrief. What went well? What didn’t? What could we do differently? At the end of most days, we give each other a high five for work well done (or getting through a challenging day)!