Kootenay Boundary Division of Family Practice

Patient Experience Survey 2023-24

Patient Experience Survey

Your Kootenay Boundary family practice clinics want to hear from you. ? Let us know what’s working & what can improve. Your feedback will be used to help strengthen care in clinics across our region.
Participation is voluntary, anonymous, and open to all Kootenay Boundary residents. The survey takes about 15 minutes to complete. The time and input of all participants is gratefully acknowledged.
Complete the survey to enter our prize draw to win one of two $100 gift cards to a Kootenay Boundary restaurant or grocery store of your choice. 

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I DO have a family doctor, nurse practitioner, or regular clinic: 

Take This Survey >
For Attached Patients

I DO NOT have a family doctor or nurse practitioner:

Take This Survey >
For Unattached Patients 



Survey will be open from Nov 24th, 2023 - Feb 29th, 2024


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The Kootenay Boundary Division of Family Practice operates as a Community Service Cooperative & our membership encompasses all family physicians & nurse practitioners across the region. Together, we envision equitable, resilient, & vibrant primary care in Kootenay Boundary.
This survey is part of a multi-year, region-wide effort to better understand and improve patient care in Kootenay Boundary. Surveys conducted in 2020 and 2022 received over 1000 responses each.The regional results of the 2019 survey can be viewed in this report out to patients. Your input into the current 2023-24 Patient Experience Survey will help us continually improve and strengthen primary care in clinics across our region.
We gratefully acknowledge the time & input of all participants.
Questions? Reach out to Jennifer Ellis, Quality Improvement Lead - Kootenay Boundary Division of Family Practice, at jellis@divisionsbc.ca.