Kootenay Boundary Division of Family Practice

Kootenay Boundary Patient Experience Survey | Report to Community

1589 Kootenay Boundary patient voices on access to healthcare, quality of care, and self reported health. Explore key findings + find out about how your input is helping us continue to improve care in clinics across our region in collaboration with our healthcare partners and communities – now and into the future.

Click here to read the report >


Every patient voice matters.

Across the Kootenay Boundary, primary care provided in clinics by local family doctors, nurse practitioners, allied health and clinic staff is integral to the health of our communities.

To better understand patient experiences of care, the physicians and nurse practitioners of Kootenay Boundary launched a region-wide ‘Patient Experience Survey’ in the fall of 2019. The survey ran from September 2019 to February 2020 and was promoted widely with the support of participating clinics, pharmacies, and community service organizations.

The survey questions, developed with input from our regional Patient Advisory Committee, focused on patient access to care, quality of care and self reported health. This summary report shares a snapshot of  key findings.

We gratefully acknowledge the 1589 patients who took the time to participate in the survey and help us continue to improve health care throughout our region.

Read the key findings report here >

Dr. Trevor Aiken, Board Chair
Kootenay Boundary Division of Family Practice