What is Pathways?

Pathways is an online resource that provides family doctors and their office staff quick access to current and accurate referral information, including wait times and areas of expertise of specialists and specialty clinics. Pathways can also provide access to hundreds of patient and physician resources, as well community service and allied health information that is categorized and searchable.

Who can use Pathways?

Currently, access to Pathways is limited to family doctors and/or nurse practitioners (and their staff) within BC who are members of a division of family practice, as well as specialists who fall within the geographic boundaries of these divisions.

Who created Pathways?

In 2014, the Fraser Northwest Division of Family Practice developed Pathways as a tool to help improve the process of family doctors referring patients to specialists and specialty clinics.

Who uses it now?

Members of more than 15 divisions of family practice across BC now use Pathways, including Victoria, all divisions in the Fraser Health catchment area, and a number in both the Vancouver Coastal and Interior health regions.

How has Pathways expanded across BC?

Funding from Doctors of BC and the BC government has enabled doctors across BC to build on the initial model and success of this online resource. Expansion of Pathways continues.

How do patients benefit from Pathways?

Pathways streamlines and simplifies the patient referral process, which results in more appropriate referrals, a reduction in re-referrals, and thereby more efficient  patient care. The information in Pathways (e.g., wait times, details on specific areas of practice) enables family doctors to identify the most appropriate care provider to address their patients’ needs in as timely a manner as possible.

Who supports doctors to implement Pathways in their community?

A provincial Pathways team jointly funded by Doctors of BC and the BC government works closely with individual divisions to help them understand the steps in the implementation process, the resources needed for successful implementation, and timelines. The team provides a comprehensive training program prior to implementation and full support throughout the implementation process.

For more information, contact Ryan Lammertsen, Pathways Executive Lead.