Careers
The Thompson Region Division of Family Practice is an independently registered non-profit society. The Division gives local physicians and other primary care providers an opportunity to work collaboratively with Interior Health, the Family Practice Services Committee, and the Ministry of Health to identify health care needs in the local community and develop solutions to meet those needs. One of the areas of work that the Division supports are projects and services aimed at improving primary care capacity in our region.
Administrative Assistant
Job Description
Position Summary
The Thompson Region Division of Family Practice is seeking an experienced and proactive Administrative Assistant. This pivotal role goes beyond traditional administrative support duties, offering an opportunity for a dynamic individual to support management and organizational projects, ensuring they stay on track and aligned with our strategic goals. This role is suited to someone who is enthusiastic about making a difference in the health care sector.
Reports to: Operations Lead
Location: Hybrid; see working conditions
Hours: Full-time (37.5 hours/ week) Term through March 31, 2027
Hiring Compensation: $23-$31 per hour plus extended health benefits, parking, and RRSP matching program.
- Provides overall administrative support to the Primary Care Network (PCN) team as well as the Initiative and Member Supports teams including preparing and distributing clear and concise meeting correspondence, agendas, minutes, etc.
- Drafts, edits, and formats documents including reports, presentations, and communication materials ensuring accuracy and presentation.
- Assists PCN team members in tracking the progress of key initiatives, monitoring timelines, identifying potential delays, and ensuring effective communication across the PCN team.
- Provides scheduling and logistics for meetings and events, including venue, meals, resources, IT equipment, virtual connections, and room set up, as required.
- Provides general administrative support to the Division including managing general inbox and phoneline, organizing team meetings and events, and general office duties.
- Seeks ways to continuously improve organizational processes, productivity, and efficiency in the organization.
- Performs other administrative duties as required.
Committed Team Member
- Contributes to a high-performing and engaged work environment and supports all team members in a collaborative, professional, and positive team culture.
- Acts as an ambassador for the Division and its goals, mission, and values.
- Works with a commitment to cultural safety and humility at all times.
Qualifications
- Two years of recent, related administrative support experience and post-secondary education in a related certificate or diploma program.
- Experience within the health care sector is considered an asset.
- A combination of education, skills and experience will be considered.
Skills and Abilities
- Excellent customer service, interpersonal, and relationship-building skills with professionalism and diplomacy.
- High ethical standards, integrity, and commitment to confidentiality.
- Excellent communication and organizational skills with high attention to detail.
- Proven ability to coordinate and track projects, managing action items and timelines efficiently.
- Proficient computer and software skills, including MS Office 365 (MS Word, Excel, PowerPoint, Teams), Zoom, etc. with a willingness to learn new software as appropriate.
- Ability to perform accurate and effective minute-taking within various settings and diverse attendees, including the ability to summarize and identify key conversations.
- Demonstrated experience facilitating virtual meetings, managing platforms, polls, Q&A, and breakout rooms whilst capturing meeting minutes.
- Pro-active, forward-thinking, and adaptable to changing priorities.
- Strong communication and scheduling skills with the ability to engage with external partners and competing priorities, utilizing various tools.
- Demonstrated ability to multitask with strong prioritization skills to meet competing timelines.
- Ability to work independently and anticipate the needs of the team, demonstrating initiative and a proactive approach to tasks with minimal supervision.
- Strong analytical skills and ability to identify opportunities for improvement.
- Strong commitment to cultural safety, respect for others, diversity, equity, and inclusion.
Working Conditions
This position will be 37.5 hours per week – with early and late meetings required occasionally. This position is hybrid work from home with a requirement to attend team building events and occasional in-person meetings. Additional travel may be required. Remote applicants will be considered but must reside in, or close to, the Thompson Region to facilitate travel within the region where necessary.
Diversity and Inclusion: The Thompson Region Division of Family Practice is committed to improving equality and promoting diversity in the workplace. We strive to create a working environment that is inclusive, psychologically and physically safe, and ensures everyone is heard and valued for their contributions. We value diversity in the people we employ.
Job Type: Full-time, Fixed term contract
Pay: $23.00-$31.00 per hour
Benefits:
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Work from home
Schedule: Monday to Friday
Ability to commute/relocate: Kamloops, BC V2C 2P5. Reliably commute or plan to relocate before starting work (required)
Application question: Do you have post-secondary education in a related certificate or diploma program?
Experience: Recent related administrative: 2 years (required)
Work Location: Hybrid remote in Kamloops, BC V2C 2P5