The Thompson Region Division of Family Practice is an independently registered non-profit society. The Division gives local physicians and other primary care providers an opportunity to work collaboratively with Interior Health, the Family Practice Services Committee, and the Ministry of Health to identify health care needs in the local community and develop solutions to meet those needs. One of the areas of work that the Division supports are projects and services aimed at improving primary care capacity in our region.

Administrative Assistant

The Thompson Region Division of Family Practice is seeking an Administrative Assistant. This exciting role is suited to someone who is enthusiastic about making a difference by supporting staff and members with their extraordinary administration and communication skills. This is a full-time role that supports the organization’s efforts in a variety of exciting initiatives including the implementation of the Thompson Region Primary Care Networks (PCNs).

Reports to: Operations Lead
Location: Hybrid; see working conditions
Hours: Full-time (37.5 hours/week)
Hiring Compensation: $23-$31 per hour plus extended health benefits, parking, and RRSP matching program
Application Deadline: Aug. 2, 2024

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Read the Full Job Description

Key Duties and Responsibilities

• Provides general administrative support to the PCNs, Programmatic, and Member Integration teams including preparing and distributing clear and concise meeting correspondence, agendas, minutes, and other supporting documentation.
• Provides the Board of Directors and Executive Director with meeting support, document development, expenses, and travel coordination.
• Provides scheduling and logistics for meetings and events, including venue, meals, resources, IT equipment, virtual connections, and room set up, as required.
• Seeks ways to continuously improve organizational processes, productivity, and efficiency in the organization.
• Performs other administrative duties as required.

Committed Team Member

• Contributes to a high-performing and engaged work environment and supports all team members in a collaborative, professional, and positive team culture.
• Acts as an ambassador for the Division and its goals, mission, and values.
• Works with a commitment to cultural safety and humility at all times.

Qualifications

• Two years of recent, related administrative support experience and post-secondary education in a related certificate or diploma program.
• Experience within the health care sector is considered an asset.
• A combination of education, skills and experience will be considered.

Skills and Abilities:

• Excellent customer service, interpersonal and relationship building skills with diplomacy and professionalism.
• Possesses integrity, confidentiality, and high ethical standards.
• Excellent communication and organizational skills with attention to detail.
• Ability to coordinate and track projects and their progress, including action items.
• Proficient computer and software skills, including MS Office 365 (MS Word, Excel, PowerPoint, etc.) and willingness to learn others as appropriate.
• Ability to prioritize and multitask items with competing deadlines at various stages of completion.
• Able to work independently and take initiative with minimal supervision as well as collaboratively as a member of a team.
• Ability to be resourceful, problem solve, and troubleshoot.
• Strong analytical skills and ability to identify opportunities for improvement.
• Strong commitment to cultural safety, respect for others, diversity, equity, and inclusion.

Working Conditions

This position will be 37.5 hours per week – with early and late meetings required occasionally. This position is hybrid work from home with a requirement to attend an in-person meeting in Kamloops every two weeks. Additional travel may be required. Remote applicants will be considered but must reside in, or close to, the Thompson Region to facilitate travel within the region where necessary.

Diversity and Inclusion

The Thompson Region Division of Family Practice is committed to improving equality and promoting diversity in the workplace. We strive to create a working environment that is inclusive, psychologically and physically safe and ensures everyone is heard and valued for their contributions. We value diversity in the people we employ.

Job Type: Full-time
Pay: $23.00-$31.00 per hour
Expected hours: 37.5 per week

Benefits:

• Extended health care
• Flexible schedule
• Paid time off
• RRSP match
• Work from home

Work Location: Hybrid remote in Kamloops, BC

Application deadline: Aug. 2, 2024

Experience: recent related administrative: 2 years (required)

Schedule: Monday to Friday

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Attachment Coordinator

The Thompson Region Division of Family Practice is seeking an Attachment Coordinator. This exciting role works as a liaison between HealthLink BC’s Health Connect Registry and primary care providers to support attachment in the Thompson Region. Reporting to the Member Integration Lead, the Attachment Coordinator is responsible for supporting attachment in the Thompson Region and acts as a liaison between HealthLink BC’s Health Connect Registry (HCR) and members. This position also builds relationships with community partners to support primary care providers.

Reports to: Member Integration Lead
Location: Hybrid; see working conditions
Hours: Full-time (37.5 hours/ week)
Hiring Compensation: $29-$38 per hour plus extended health benefits, parking, and RRSP matching program
Application Deadline: Aug. 2, 2024

Apply Now

Read the Full Job Description

Key Duties and Responsibilities

• Facilitates matching between BC residents registered on HCR and local family physicians and nurse practitioners within the same geographic region who are accepting patients.
• Supports the implementation of Primary Care Networks (PCN) by working closely with PCN staff and steering committee, when required.
• Liaise with internal and external partners to support provincial attachment initiatives.
• Develops local attachment processes in alignment with the Health Connect Registry.
• Supports the accuracy of data by maintaining an attachment tracking system.
• Participates in the ongoing design and enhancements of HCR to support attachment.
• Supports the communications and marketing of the attachment system by working closely with Communications Lead.
• Communicates with members of the public about attachment processes and case status.
• Facilitates and participates in working groups related to attachment.
• Follows the privacy policies of the Division, other related organizations, and all relevant legislation to ensure privacy and accuracy when collecting personal contact information.
• Builds long-term and sustainable relationships with members to understand their needs related to attachment· Conducts research into attachment best practices as needed.
• Supports the overall PCN initiative as needed.
• Provides other duties as required.

Committed Team Member

• Contributes to a high performing and engaged work environment and supports all team members in a collaborative, professional, and positive team culture.
• Acts as an ambassador for the Division and its goals, mission, and values.
• Works with a commitment to cultural safety and humility at all times.

Qualifications

Relevant undergraduate degree, plus 3-5 years experience, preferably in the health care sector and familiarity working with private information; an equivalent combination of education and experience may be considered. Must have a valid BC driver’s license and access to a vehicle as there may be some travel within the region.

Skills and Abilities

• Strong commitment to cultural safety, respect for others, diversity, equity, and inclusion.
• Ability to communicate effectively, both verbally and in writing, including communicating in a clear and compelling manner.
• Strong interpersonal and relationship building skills, with a friendly and professional demeanor to develop trust and build relationships with potential recruits, members, partners, and other key stakeholders.
• Proven ability to use Microsoft Office Suite tools for collection and presentation of information.
• Ability to work independently and in cooperation with others.
• Proven ability to demonstrate initiative, creativity, resourcefulness, flexibility and adaptability to meet the program goals.
• Ability to attend occasional evening, morning, or midday meetings Monday to Friday.
• Possess strong organizational skills with an excellent attention to detail.
• Familiarity with the health care system or willingness to learn, and knowledge of the BC health care system and primary care an asset.
• Highly organized with excellent attention to detail

Working Conditions

This position will be 37.5 hours per week – with early and late meetings required occasionally. This position is hybrid work from home with a requirement to attend an in-person meeting in Kamloops every two weeks. Additional travel may be required. Remote applicants will be considered but must reside in, or close to, the Thompson Region to facilitate travel within the region where necessary.

Diversity and Inclusion

The Thompson Region Division of Family Practice is committed to improving equality and promoting diversity in the workplace. We strive to create a working environment that is inclusive, psychologically and physically safe and ensures everyone is heard and valued for their contributions. We value diversity in the people we employ.

Job Type: Full-time
Pay: $29.00-$38.00 per hour
Expected hours: 37.5 per week

Benefits:

• Extended health care
• Flexible schedule
• Paid time off
• RRSP match
• Work from home

Work Location: Hybrid remote in Kamloops, BC

Application deadline: Aug. 2, 2024

Education: Bachelor's Degree (preferred)

Schedule: Monday to Friday

Apply Now