The Thompson Region Division of Family Practice is an independently registered non-profit society. The Division gives local physicians and other primary care providers an opportunity to work collaboratively with Interior Health, the Family Practice Services Committee, and the Ministry of Health to identify health care needs in the local community and develop solutions to meet those needs. One of the areas of work that the Division supports are projects and services aimed at improving primary care capacity in our region.

Administrative Assistant

The Thompson Region Division of Family Practice is seeking an experienced and proactive Administrative Assistant.

Position Summary:

This pivotal role goes beyond traditional administrative support duties, offering an opportunity for a dynamic individual to support management and organizational projects, ensuring they stay on track and aligned with our strategic goals. This role is suited to someone who is enthusiastic about making a difference in the health care sector.

Reports to: Operations Lead.
Location: Remote/ hybrid; see working conditions.
Hours: Full-time (37.5 hours/ week).
Hiring Compensation: $23-$31 per hour depending on experience, plus extended health benefits and RRSP matching program.

 

Key Responsibilities:

• Provides overall administrative support to the Primary Care Network (PCN) team, Operations Lead, and Executive Director.
• Provides meeting support including scheduling, preparing and distributing clear and concise meeting correspondence, agendas, and minutes.
• Builds virtual meeting environments using software platforms, including scheduling, meeting facilitation of waiting rooms, breakout rooms, polls, and whiteboards, while capturing meeting minutes.
• Drafts, edits, and formats documents including reports, presentations, and communication materials to ensure they are accurate, professional, and formatted according to relevant specifications.
• Provides scheduling and logistics for occasional in-person meetings and events, including sourcing venue, meals, resources, IT equipment, virtual connections, and room set up, as required.
• Assists with document development, expense submissions, and travel coordination.
• Maintains and organizes shared Division resources, ensuring databases, documents, templates, and records, are up-to-date and accessible.
• Supports membership activity including application, onboarding, and communication.
• Provides general administrative support to the Division including managing general inbox and phoneline, organizing team meetings and events, and general office duties.
• Provides cross-coverage for administrative, Initiative, and Member Supports teams as needed.
• Seeks ways to continuously improve organizational processes, productivity, and efficiency in the organization.
• Performs other administrative duties as required.

 

Committed Team Member:

• Contributes to a high-performing and engaged work environment and supports all team members in a collaborative, professional, and positive team culture.
• Acts as an ambassador for the Division and its goals, mission, and values.
• Demonstrates a commitment to cultural safety and humility, promoting inclusivity and respect at all times.

 

Qualifications:

• Four years of recent, related administrative support experience.
• Post-secondary education in a related certificate or diploma program.
• Experience within the health care sector is considered an asset.
• A combination of relevant education, skills, and experience will be considered.
• Valid driver’s license and access to a reliable vehicle preferred.

 

Skills and Abilities:

• Proficient computer and software skills, including MS Office 365 (MS Outlook, Word, Excel, PowerPoint, Teams, SharePoint), Zoom, polling and database systems etc. with a willingness to learn new software and platforms as appropriate.
• Excellent customer service, interpersonal, and relationship-building skills with professionalism and diplomacy.
• High ethical standards, integrity, and commitment to confidentiality.
• Excellent communication and organizational skills with high attention to detail.
• Proven ability to coordinate and track projects, managing action items and timelines efficiently.
• Ability to perform accurate and effective minute-taking within various settings and diverse attendees, including the ability to summarize and identify key conversations.
• Demonstrated experience facilitating virtual meetings, managing platforms, polls, Q&A, and breakout rooms whilst capturing meeting minutes.
• Pro-active, forward-thinking, and adaptable to changing priorities.
• Strong communication and scheduling skills with the ability to engage with external partners and competing priorities, utilizing various tools.
• Demonstrated ability to manage multiple tasks with strong prioritization skills to meet competing timelines.
• Ability to work independently and anticipate the needs of the team, demonstrating initiative and a proactive approach to tasks with minimal supervision.
• Strong critical thinking, analytical skills, and ability to identify opportunities for improvement.
• Willingness to learn about and support Indigenous cultural safety and reconciliation, and diversity, equity, and inclusion (DEI) initiatives. Ability to engage respectfully and inclusively with Indigenous peoples and diverse populations, fostering a welcoming and collaborative environment.

 

Working Conditions:

• This is a full-time, term position (37.5 hours per week).
• This is a remote/ hybrid work position with the occasional in person meeting requirement for team meetings and on-site work at various locations across the region.
• The successful applicant must reside in, or close to, the Thompson Region to facilitate travel within the region where necessary. Additional travel may be required.
• Successful candidate must have access to a home office or other remote work location.
• Equipment such as laptop will be supplied to the employee.

 

Commitment to Diversity and Inclusion:

The Thompson Region Division of Family Practice is committed to advancing equity and diversity in the workplace. We aim to foster an environment that is inclusive, psychologically and physically safe, where everyone feels heard and valued for their unique contributions. We value the diversity of our team and the varied backgrounds, perspectives, and experiences each member brings.

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Primary Care Networks (PCN) Coordinator

The Primary Care Networks (PCN) Coordinator plays a pivotal role in supporting the operational success of the PCN team by coordinating projects, streamlining processes, and ensuring alignment with the project’s strategic goals.

Position Summary:

This role requires a proactive, highly organized individual who thrives in a dynamic environment, with strong project coordination skills and proficiency in collaborative technologies.

Reports to: PCN Manager.
Location: Remote/ hybrid; see working conditions.
Hours: Full-time (37.5 hours/ week)
Term: March 31st, 2027.
Hiring Compensation: $31-36 per hour depending on experience, plus extended health benefits and RRSP matching program.

 

Key Responsibilities:

• Assist in developing and implementing project work plans and coordinating PCN activities.
• Track project timelines, deliverables, and action item progress, gathering updates from stakeholders and reporting internally.
• Proactively identify potential project risks or inefficiencies and proposes solutions.
• Streamline and optimize operational processes and procedures.
• Maintain and organize shared project documentation including ensuring databases, documents, templates, and records, are up-to-date and accessible.
• Develop and distribute communication materials; responding to inquiries from health care providers, PCN team members, stakeholders, and the public.
• Support change management initiatives related to PCN implementation.
• Independently manage meeting schedules, prepare agendas, and facilitate follow-up actions.
• Assist with onboarding new team members, including training on processes, tools, and technologies.
• Create engaging virtual work environments.

 

Qualifications:

• Post-secondary degree or diploma program.
• Minimum of five years of recent, related experience.
• Experience within the health care sector is considered an asset.
• A combination of relevant education and experience will be considered.
• Valid driver’s license and access to a reliable vehicle preferred.

 

Skills and Abilities:

• Proven ability to coordinate and track project timelines, deliverables, and action items.
• Strong interpersonal skills with professionalism, diplomacy and integrity.
• Excellent organizational and time management skills with attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), collaborative tools such as Zoom, Microsoft Teams, SharePoint, and OneDrive, and survey tools.
• Familiarity with project management tools (e.g., Wrike, Smartsheet, Asana) an asset.
• Strong written and verbal communication skills tailored to diverse audiences.
• Ability to prioritize multiple tasks in a fast-paced, dynamic environment while meeting competing deadlines.
• Self-starter who can troubleshoot, recommend solutions, and collaborate effectively.
• Experience supporting Indigenous cultural safety, reconciliation, and diversity, equity, and inclusion (DEI) initiatives.
• Strong analytical skills for identifying and improving efficiencies.
• Passion for supporting the health care field.

 

Working Conditions:

• This is a full-time, term position (37.5 hours per week) through March 31st, 2027.
• This is a remote/hybrid work position with the occasional in person meeting requirement for team meetings and on-site work at various locations across the region.
• Successful candidate must have access to a home office or other remote work location.
• The successful applicant must reside in, or close to, the Thompson Region to facilitate travel within the region where necessary. Additional travel may be required.
• Equipment such as laptop will be supplied to the employee.

 

Commitment to Diversity and Inclusion:

The Thompson Region Division of Family Practice is committed to advancing equity and diversity in the workplace. We aim to foster an environment that is inclusive, psychologically and physically safe, where everyone feels heard and valued for their unique contributions. We value the diversity of our team and the varied backgrounds, perspectives, and experiences each member brings.

 

Apply Now