MOA Resources - Updated November 24, 2025
- MOA WSBC & ICBC Billing Webinar
- This webinar provided MOAs with a clear and practical overview of ICBC and WorkSafeBC processes. The session covered essential workflows, documentation requirements, common challenges, and tips for supporting efficient patient care and clinic operations. It’s a helpful resource for both new and experienced MOAs looking to better understand ICBC and WSBC procedures.
- Resource List
- EMR Resources
- Billing Resources
- Privacy and Security Resources
- Course List
- PAS Reference List for MOAs
- PAS Directory of Knowledge Resources
Available below are useful tools and information for MOAs on the North Shore:
E-Consent
Patient Communication Templates
Mass E-mailing Using Your EMR
- MedAccess: Gathering Patient Lists with no e-mail
- Oscar: How to Export into Excel and Import into MailChimp
- Profile: How to Export into Excel and Import into MailChimp
- Wolf: How to Export into Excel and Import into MailChimp
EMR Migration
EMR Instruction Sheets
Virtual Care Support Network
Privacy & Security Binder
- Clinic Self-Assessment
- Emergency Contact List
- Password Policy Check List
- Confidentiality Agreement
- Online Security Course (Training Opportunity)
- Resource List
- Guide for Responding to a Breach or Incident
- Privacy Officer and Security Lead - Roles and Responsibilities
- DTO IT Security Guide
Did we miss something? If you know a resource that you think would be helpful, please e-mail your suggestion to Candace Travis at ctravis@nsdivision.ca.