Position Title	Project Manager
Position Type	Employee Contract (part time or full time) to March 31, 2023, with potential to renew.
Reports to	Operations Manager & Executive Director

JOB SUMMARY 

The Project Manager is responsible and accountable for leading the design, implementation, evaluation, quality improvement, risk management and progress reporting to effectively achieve the outcomes of the project and operating within the established budget. Member serving, adaptable, caring, dynamic and deeply passionate about your community are all traits that will make you successful.   
 
The Project Manager is a specialist from leading from behind and supporting physician leadership to doing great work with improving patient care for our community. Often you will be working without a road map or any history to lean in to–working with a blank page is enjoyable to you.  
 

Central to this role is developing and maintaining relationships with the staff team, physician leads, partners, including local family physicians, nurse practitioners, specialists, patients, allied health partners, representatives of the Fraser Health Authority, local government, community partners and local First Nations. The Project Manager is inspired to work with a range of partners to move project mountains and has great compassion for the complexities of health care.  
 
What problems are we trying to fix? How do we do better? What are we missing? Who needs to be around the table with us? What has changed that we need to adapt to? are comfortable questions to you, that you will ask on the daily.  

As per our COVID vaccination policy, all staff and contractors must have full COVID-19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines) and show proof of vaccine.

 

ABOUT US 

Divisions of Family Practice is an initiative of the Family Practice Services Committee (a joint committee of the BC Ministry of Health and Doctors of BC). The Ridge Meadows Division of Family Practice (RMDFP) operates as a nonprofit society. Incorporated in 2010, it serves the Maple Ridge and Pitt Meadows area. RMDFP provides its 130 members with a strong voice to ensure that our members are at the forefront of positive change in our healthcare system. 

Our Vision 

We seek to achieve optimal health for Maple Ridge, Pitt Meadows and Katzie First Nation, by providing leadership and support for our physicians and in turn provide the best care possible for their patients. 

Our Mission 

To improve physician satisfaction by having an organization that builds inclusive connections and partnerships to make meaningful health care change. 

 

COMMITMENT TO EQUITY, DIVERSITY, INCLUSION AND CULTURE  

We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. Our objective is to provide a space for people from all walks of life, creating a welcoming environment for all. We are committed and have accountability to our working culture.   

 

AREAS OF RESPONSIBILITIES

Big Picture 

Responsible for contributing and supporting the organization's annual Strategic Plan and organization goals to success.  

Project Planning, Launching, Implementing, Communication and Monitoring 

In a supporting role with the physician leads, coordinate the physician and stakeholder leadership team in creative strategy development to implementation, support working groups, research, reporting, communications and budget responsibility.  Evaluation will be your focus in the first few months of employment. 

The Project Manager will: 

• Develop a project work plan to monitor progress, finances, recommend modifications of project plan/budget as needed.  Ensure timelines and project outcomes/deliverables are met by deadlines. 

• Engage, support and ensure physician leadership throughout the life of the project, to make decisions and set direction of project.  

• Lead, drive and implement tasks and project responsibilities from start to finish. 

• Ensure delivery of the project is consistent with funding agreements, goals and in compliance with division policy and processes. 

• Meet with the project team regularly to fulfill project deliverables, monitor progress and course correct together with the leadership team as applicable. 

• Ensure the security and confidentiality of all data is maintained and consistent with provincial regulations and division policy. 

• Meet regularly with the Executive Director for strategic direction and to provide project updates on a proactive basis, identifying risks.  

• Identify risks and removing roadblocks, pro-active problem solving.  

• Facilitate and engage all attendees by setting agenda with physician lead, supporting the Chair and working together with division team to meet project outcomes. 

• Work in a quality improvement style. 

• Report, track, evaluate and analyze.   

• Develop and deliver project presentations with physician leads. 

• Establish, support and follow operational procedures and policies as aligned with work, using the Project Learning Hub.  

• Exude an “all hands-on deck” teamwork attitude and management style. 

• Embrace and build staff culture and values. 

• Complete meeting management: report backs, minutes, action implementation, tracking and agenda building. 

• Practice Adaptive and Humble Leadership styles. 

• Function in a flat organization. 

• Collaborate with the management team in high level strategy and vision. 

• Perform other related duties.    

 

Evaluation 

Identify framework, outcomes, data collection strategies, analysis, and ongoing reporting. The Project Manager will use project data to prepare funder reports, board and leadership team reports, monthly, bi-monthly and quarterly as required. 

 

Closing 

Wrapping up of project, evaluation, reporting, and communication of outcomes to stakeholders. The Project Manager will work together with the leadership team to meet project outcomes, complete final reports to the funder, Board and Division physician membership. 

 

WORKING CONDITIONS 

The Project Manager requires availability to work from Monday to Friday, in office, during regular working hours between 8:00 a.m.–6:00 p.m. (you choose your best start and end time) with the flexibility of attending early morning, evening and/or occasional weekend meetings to accommodate physician’s schedules. The project manager will need to accommodate and manage a flexible schedule. In exchange, the Division supports your work life schedule with returned flexibility along staff team support. Travel may be necessary across the Maple Ridge and Pitt Meadows region and reliable transportation is required. An alternative work schedule could be opted in of averaging your work hours from Monday to Thursday, in office.  
 
The Project Manager works in partnership with our staff team called our ‘project body’ managing a variety of staff to complete project work to meet outcomes. The project manager will need to embrace and love full on teamwork to meet project goals.  
 
We love to celebrate, consider ourselves a Division family with lots of sharing, and we laugh, like a lot. Oh, and you will see lots of whiteboards with our continuous planning, learning, changing and adapting. We love to skill up our team, support staff growth and have people try something new. It is common in our office to be rallying as a team to lend a helping hand to do community work with our seniors or collections for the food bank. Expect to take breaks during your work week for anything such as a team high tea, team bowling, dressing up in a character from ‘The Office’ or standing on the street with a sign that says ‘honk for your doc’ for some member appreciation.   

 

QUALIFICATIONS 

• Minimum 5 years of project management experience with proven ability to plan, lead, implement, manage and evaluate projects and inspire positive change. 

• Experience working at a Division of Family Practice in BC would be an asset. 

• Strong skills in systems thinking and change management. 

• Collaborative team leadership style with exceptional interpersonal communication, relationship building and problem-solving skills 

• Excellent organizational skills and ability to prioritize and manage work plan to meet quick deadlines with quality output. 

• Adept at presenting complex information and recommendations in simple, clear summaries both verbally and in writing. 

• Knowledge of the BC healthcare system and experience working in a primary health care setting or working with physicians and/or allied health care providers is an asset. 

• Cultural awareness and competency. 

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). 

• Proven diplomacy, tact, empathy and understanding of sensitive and confidential issues. 

• Valid driver’s license with access to a vehicle for local travel. 

• Effective leadership skills; meeting leadership, team delegation, coaching, inspiring and following up. 

• Ability to adapt to and learn new technology (Basecamp, Smartsheet, Maximizer, SharePoint) 

• Ability and openness to take direction and give direction to multiple team players. 

• Workplan management: self-directed and led.  

• Strong time management and organization skills. 

• Experience in report/presentation writing and design. 

• Professional/strong/effective communication: Internal and External Stakeholders. 

• Strong engagement and professional communication skills. 

• Adaptability in a dynamic, active learning environment of the unknown.  Build and create what is needed with an efficiency improvement lens. 

 

WHAT WE OFFER

We operate in a flat organizational structure. All staff are self-directed, working collaboratively to meet deadlines in a fun, spirited and head-down-focused, kind of way. Transparency is one of our culture pieces that we work hard to maintain. Conversations and meetings are open for anyone to join or listen to the recording if you are interested.   We love getting everyone’s opinions and challenging each other.  

We work towards the objectives and guidelines of our physician leadership developed strategic plan, with a high degree of freedom to figure out how to achieve together with our staff team. Challenges that arise are opportunities for personal growth and development. We work together bringing opportunities for professional development and skill building. 

This project manager rate is $40/hour. Some of the perks we offer are group benefits with medical, dental and life insurance start after 3 months. 3 weeks’ vacation to start and increasing to 5 weeks after 5 years of employment.  Paid winter break between Christmas and New Year’s so you can enjoy some extra holiday time and 3 days of paid bereavement leave + 2 days of unpaid leave for a total of 5 days. 

It is not uncommon to work a 4-day work week, flexible schedule, after completing your 3-month probationary period, with proven ability to meet outcomes, deadlines and displaying professional conduct.  

You will have the opportunity to volunteer to support the Maple Ridge and Pitt Meadows communities with our team or individually. Together, we make staff development a priority whether it is teamwork building, personal growth, recognizing something awesome you contributed or celebrating your work anniversary.  

 
HOW TO APPLY  

Email your cover letter explaining why you want to be a Project Manager at our Division & CV to Leanne Regan at lregan@rmdivision.ca.