A comprehensive directory of resources to share with your patients
We recommend sharing some of these resources on your clinic website.
If you would like assistance updating your website please contact Emily.
Add a COVID-19 screening questionnaire to your website:
- Click here to see an example from Port Moody Maternity Clinic
Please contact Emily if you would like this added to your clinic website
Covid-19 Vaccine Posters for your clinic:
- Click here to order posters, the Division will have them delivered directly to your clinic or you have the option to pick them up from Staples.
Clinic website blurbs
COVID-19 Vaccine Blurb for Clinic Websites
Registering for your Covid-19 Vaccine:
Step 1: Register
You must pre-register on the provincial system to get notified when it is your turn.Step 2: Book your appointment
You will receive a text, email or phone call when you're eligible to book an appointment.Step 3: Get the vaccine
Can I book my appointment online?
Yes, appointments can be booked online at the link below, or over the phone by calling 1-833-838-2323. You can register yourself or someone else, like a parent or grandparent. Everyone 18 and older in B.C. is eligible to get vaccinated, even if you don’t have a Personal Health Number or other documentation.
www2.gov.bc.ca/gov/content/covid-19/vaccine/register
Once I get the vaccine will I receive an Immunization Card?
You will have the option to receive a paper and digital copy of your immunization record card. We recommend registering for Health Gateway, where your digital immunization record card will be available after you receive the vaccine
Why should I get the Covid-19 Vaccine?
Vaccines do more than protect you from COVID-19, they also protect everyone around you. The more people in a community who are immunized against COVID-19, the harder it is for the virus to spread. Vaccines approved in Canada have followed the same extensive testing as every other vaccine, and are proven to be up to 95% effective in protecting people from COVID-19.
Priority Populations
Pregnant People:
Pregnant people are eligible to be vaccinated now ahead of age group bookings.
To book a vaccine appointment:
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Register online or by phone using your Personal Health Number. If you are already registered, you don't have to register again
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Call 1-833-838-2323 and self-identify as a pregnant person. The phone agent will book you an appointment
The Society of Obstetricians and Gynaecologists of Canada supports the use of any COVID19 vaccine at any time in pregnancy.
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COVID-19 vaccination in pregnancy - answers for your questions from the Society of Obstetricians and Gynecologists of Canada (SOGC)
Clinically Extremely Vulnerable:
If you want to know whether you are on the list of clinically extremely vulnerable (CEV) patients, who are being fast-tracked to receive the vaccine earlier than their age group, check this link: Vaccines for people who are clinically extremely vulnerable - Province of British Columbia (gov.bc.ca). It also provides you with direction regarding next steps.
If you think you should be on the CEV list and you haven’t been contacted, you can book an appointment with your family doctor. Please review the criteria in the link above first.
Seniors:
Click here to register for your covid vaccine and find the phone number for your health authority.
More information:
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What to expect when you get a COVID vaccine - click here
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For the latest information on the provincial distribution of COVID-19 vaccine, please check the BC Government's COVID-19 Vaccine Page
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Read Frequently Asked Questions on the Doctors of BC website.
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Reminder: Provincial Health Officer (PHO) orders and guidelines remain in place for everyone, regardless if they have received the vaccine.
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Important COVID-19 information for our patients:
During this time it is more important than ever to follow public health guidelines. Currently COVID-19 cases in our community are increasing exponentially. Please read and follow the following guidelines:
- Prevention: To prevent the spread of COVID-19 and to keep yourself and your family safe and healthy please: avoid all crowds, gatherings, and events, and keep a distance of 2m from anyone outside your household. Wear a mask when outside your immediate household, stay at home when sick, wash your hands frequently, and if you have concerns about covid-19 please take the self-assessment to see if you need to get tested.
- Waiting for test results: Sign up to receive your COVID-19 test results by text on the BC CDC Website, or use the My ehealth platform, or you can call the BCCDC Results Line (1-833-707-2792). Isolate yourself from members of your household as much as possible. Make a list of anyone you came in contact with 2-days before you noticed your symptoms up until the day you started self isolating, specifically anyone you came in close contact with.
- If you have positive results: Self isolate yourself and all members of your household. Public health will direct you on informing your recent contacts of your results. Monitor your symptoms, if they become severe you may need emergency care. If you have any concerns while you are self-isolating please phone our office.
More information can be found on the Fraser Northwest Division website.
We’re all in this together, we need to do our very best as a community to minimize the spread of COVID-19.
Click to jump to a section:
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COVID and Back to School (September 29th update)
Virtual Care
Our office has started to do Virtual Appointments to reduce transmission of COVID-19 and protect our patients. These appointments are conducted over the phone or via a video call.
For information on booking an appointment please see the Virtual Appointments page of our website.
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Click here to read the Virtual Care Guide for patients. This guide will answer many questions you might have about a virtual appointment.
Protecting yourself and your family
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Click here to read a complete FAQ about how to protect yourself and your family, and to learn more about this virus, or here for a reliable and comprehensive website from the Canadian Medical Association.
Isolation Practices
Click these to view the BC CDC instructions on Isolation Practices
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If you have been travelling out of the country in the last 14 days
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If you are caring for someone with COVID 10 or any respiratory symptoms
COVID testing
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COVID-19 testing is now recommended for patients with cold, influenza or COVID-19-like symptoms, however mild. Symptoms may include: fever, chills, cough, shortness of breath, sore throat, odynophagia (painful swallowing), rhinorrhea (runny nose), nasal congestion (stuffy nose), loss of sense of smell, headache, muscle aches, fatigue, or loss of appetite.
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After speaking with the doctor, if we determine testing is needed, we will help direct you to where to get testing. Testing information and locations can be found on this page.
Social Distancing
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The most effective way to contain this virus is by limiting our public interactions. Please follow the latest recommendations from the CDC to guide you.
Dealing with Stress & Anxiety in COIVD-19
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Find self-management tools on the Fraser Northwest Division website to help you navigate stress and anxiety during this difficult time
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If you are feeling stress, anxiety, or just the need to talk to someone you can book a free appointment with a clinical counsellor.
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You can also find a video that shows how to overcome a fear of face masks here
Talking to your kids
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Not sure how to talk to your kids about COVID? Click here for a helpful approach.
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Dealing with stress and anxiety in your family due to the pandemic? Click here for a helpful guide.
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Watch a video on the Fraser Northwest Division website on preparing children for a COVID-19 test
Back to School and COVID
It is inevitable that as the school year progresses, children will show symptoms of cold, flu, or other illness. During this pandemic, parents will be asking themselves:
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What should I do if my child gets sick?
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When should we test for COVID-19?
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Should my child stay home? and for how long?
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When do we need a doctor’s note?
To help with these questions and others, we are sharing documents created by Doctors of BC that will help with effective decision-making both for parents and physicians.
“How to decide what to do when your child is ill” decision-making tool can be found here.
A chart to whether a doctor’s note is required can be found here.
September 29th update:
With the new Student Daily Health Check (School District 43 used as an example) we know things just got MORE confusing. Here is a quick summary to simplify it:
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If your child has symptoms noted on the student checklist they probably need COVID testing. You can arrange this directly through a testing site.
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Help prepare you child for testing. There are two options
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If your child just has a sore throat or runny nose the student checklist notes that they can still go to school. You may still wish to have them tested. You can arrange this at a testing site.
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If you are still confused, you can book a virtual appointment with us to discuss further.
Work Notes
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As per instructions from the Minister of Health and the provincial Medical Officer of Health, we will not be providing notes for work absence due to COVID related concerns. Click here for details.
Pregnant and delivering at RCH
If you are pregnant, you may be wondering how your experience at RCH may be effected. Please read here for details. If you happen to have COVID at the time of your delivery, please read here for information.
COVID Guides from a team of researchers and medical students at UBC
Also, please check our website for updates and advice.
Office Protocols & General COVID-19 Information
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The symptoms of COVID-19, are similar to other respiratory illnesses and include a dry cough, fever, tiredness and may involve difficulty breathing.
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If you are having trouble breathing or are extremely unwell, and cannot wait for a phone appointment, you should seek emergency health services at a hospital or urgent care centre or calling 911
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If you think you may have COVID 19 we can help, but please do not come in person to the clinic sick – you will be asked to leave and call us to arrange the best way to be assessed.
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First, if you have concerns about COVID and think you may need to speak to a health care professional, please first complete this assessment to help guide the best way to access care: http://covid19tool.com
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If you are still unsure if what you need to do, call to book a virtual appointment with your doctor. We will arrange an in-person assessment and testing if needed
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If you require COVID testing you can get tested at a location near you (click here to view test-site locations) Please arrange an appointment with us for for a referral. You can contact a testing site directly for pre-flight COVID testing for essential travel.
If you do come to the office
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Bring Your Own Toys (BYOT) and Reading Material – there are none in the clinic at this time to prevent transmission.
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Limit time spent in the waiting room – Consider waiting in your car and calling us when you arrive.
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Use Hand Sanitizer –As you enter the clinic and as you move around the clinic.
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Bring a Pen or Pencil – to record your weight and blood pressure or other information.
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Please do not bring other individuals to your appointments unless this is absolutely necessary.
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If your situation changes prior to a planned in person appointment and you are experiencing cough/fever/respiratory symptoms PLEASE CALL before coming into the clinic so we can make arrangements.