White Rock - South Surrey Division of Family Practice


COVID-19 Pandemic – WRSS Family Physicians continue to see patients and we know you best.

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How do I see a family physician?

  • Call your family physician if you are physically or mentally unwell (it does not have to be COVID-related).
  • The initial appointment will be by phone or video, followed by an in-clinic exam, as needed, or continued phone or video appointments.
  • Some of our local walk-in clinics are open. Check www.medimap.ca for availability and any special instructions. Medimap will also show which local clinics are accepting new patients.

I think I might have COVID-19 symptoms?

  • You can check your symptoms online.
  • Anyone who has symptoms - including a fever, cough, sneezing, or sore throat - should self-isolate for 14 days. See the self-isolation dos and don'ts information sheet.
  • Call 1-888-COVID19 (1-888-268-4319). This Provincial hotline is staffed 7:30am to 8pm, seven days a week and provides non-medical information on COVID 19. Information is available in more than 110 languages.
  • If your symptoms worsen, call your family physician.


I’m a senior needing support?

  • Call 2-1-1 or visit bc211.ca and you will be linked with a volunteer who can deliver groceries, medications and many other needs.
  • Seniors Come Share Society has expanded its support for seniors with grocery ordering/delivery, meal delivery and telephone reassurance calls.
  • City of White Rock has many seniors resources listed.

I’m in need of wellness support?

  • White Rock Psychologists and Counsellors have set up a website specific to our community and are offering 1:1 counselling with telephone and/or video plus have a whole lot of resources. www.together-wr.com
  • BC government is expanding and adding resources.
  • SOURCES will continue to serve vulnerable members of our community while maintaining safety, health and well-being of their staff and volunteers.
  • For youth people ages 12-24 and their caregivers, Foundry is now offering virtual drop-in counselling sessions by voice, video and chat.
  • City of Surrey has online fitness classes to help you keep your body moving while you spend time at home.

How do I take precautions?

  • Wash your hands
  • Don't touch your face
  • Avoid shaking hands or hugging
  • Practice social distancing apart (2 metres / 6 feet)
  • Sneeze and cough into the crook of your elbow, not into your hands
  • Use a tissue or wash hankies after each use
  • Listen to the experts, keep calm, be kind and make wise choices


Where are the Expert Sources for COVID-19 Information?