Last updated: November 15, 2022

 

What services are you interested in?

Please click on the products below to learn more:

Telemedicine	Online Booking	Patient Portals	Secure Messaging
NA	Cliniconex Mikata	NA	Mikata

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Cliniconex

General

• Cost: Unknown
• Tech Support: Website (can send request tickets from website)
• Server Locations: Unknown
• Privacy: Has put into place policies and safeguards relating to the collection, use, disclosure, retention and disposition of personal health information if and whencollected. Routine 3rdparty penetration tests
• Website: https://cliniconex.com/

Online Booking

• Method: Clinic website
• Booking Confirmation: Yes (email, SMS)
• Change booking: Unknown
• Auto-reminder: Yes (email, SMS)

Secure Messaging

• Type of Communication: One-way
• Encryption: Unknown
• Read Indication: Unknown
• Email/Text notification: Yes (email)
• Send attachments/forms: Unknown
• Mass-message: Yes

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Mikata

General

• Cost: See below
• Tech Support: Dedicated customer service by phone or email 24/7
• Server Locations: AWS located in Canada
• Privacy: PIPEDA compliant, HIA
• Features: 3-month try before buy. discount offered for Division’s Members
• Website: https://mikatahealth.com/

Online Booking

• Method: Clinic website (via QR code or web widget), SMS
• Booking Confirmation: Yes (email, SMS)
• Change booking: Only after clinic confirmation
• Auto-reminder: Yes (email, SMS)

Secure Messaging

• Type of Communication: One-way
• Encryption: Yes
• Read Indication: No (shows successful delivery)
• Email/Text notification: No
• Send attachments/forms: Yes
• Mass-message: Yes

Contact

• Emma Hilton, Clinic Solutions Advisor | 587 327 6334 // TF 877 749 3222 | emma@mikatahealth.com

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