Software solutions for MedAccess and Practice Solutions EMRs
Last updated: November 14, 2022
What services are you interested in?
Please click on the products below to learn more:
| Telemedicine | Online Booking | Patient Portals | Secure Messaging |
|---|---|---|---|
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* does not integrate with EMR
View a PDF version of this webpage here.
Cliniconex
General
- Cost: Unknown
- Tech Support: Website (can send request tickets from website)
- Server Locations: Unknown
- Privacy: Has put into place policies and safeguards relating to the collection, use, disclosure, retention and disposition of personal health information if and when collected. Routine 3rdparty penetration tests
- Website: https://cliniconex.com/
Online Booking
- Method: Clinic website
- Booking Confirmation: Yes (email, SMS)
- Change booking: Unknown
- Auto-reminder: Yes (email, SMS)
Secure Messaging
- Type of Communication: One-way
- Encryption: Unknown
- Read Indication: Unknown
- Email/Text notification: Yes (email)
- Send attachments/forms: Unknown
- Mass-message: Yes
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CognisantMD
General
- Cost:
- Patient reminders and secure messaging: $25/month/user license
- Online booking: $25/month/enabled schedule (requires reminders + secure messaging)
- Website forms: $55/month/link
- Tech Support: Website (can send request tickets from website)
- Server Locations: Primary in Montreal, backup in Toronto
- Privacy: Encrypted using 256-bit AES, keys kept secret to end-users, never sent to ocean servers, PHIPA compliance
- Features: Only available for OSCAR PRO
- Website: https://www.cognisantmd.com/
Online Booking
- Method: Clinic website
- Booking Confirmation: Yes (email)
- Change booking: Yes (email)
- Auto-reminder: Yes (email)
Secure Messaging
- Type of Communication: One-way, Two-way
- Encryption: 256 AES
- Read Indication: Physician can be updated if message not read or responded to
- Email/Text notification: Yes (email)
- Send attachments/forms: Yes, and forms can add information to the patient’s chart
- Mass-message: Yes
Contact:
- Priya Sharma, CognisantMD Sales: sales@cognisantmd.com
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doxy.me*
General
- Cost:
- Free –unlimited call minutes, meets HIPAA requirements, virtual waiting room ($0)
- Professional –everything in free plus high definition videos, send invites through text/email, customizable waiting room, text/email notifications, screen sharing, group calls, meant for individuals ($35/month)
- Clinic –everything in professional plus custom branding, personalized subdomain, shared waiting rooms, admin control, teleconsent ($50/month per provider)
- Tech Support: Yes (online, email, on-demand chat for professional and clinic accounts)
- Server Locations: Uses AWS (amazon web services), no mention of where servers are located
- Privacy: Compliant with HIPAA, GDPR, PHIPA/PIPEDA, & HITECH
- Features: A stand-alone system usable in tandem with any EMR (does not integrate with EMRs)
- Website: https://mikatahealth.com/https://doxy.me/en/
Telemedicine
- Install: No (web-browser based)
- Test Connection: Yes
- Waiting Room Message: Yes, can embed images, text or video into waiting room. Can also provide links to forms.
- Max # of participants: 12, have recently beta-tested up to 25
- Conversion from Audio-only call: Yes
- Upload/Send Documents: Yes
- Record Pictures/Audio/Video: Able to screen share and photo capture
Contact
- Jacob Palmer, International Growth Manager: jacob.palmer@doxy.me
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Mikata
General
- Cost: See image below
- Tech Support: Dedicated customer service by phone or email 24/7
- Server Locations: AWS located in Canada
- Privacy: PIPEDA compliant, HIA
- Features: 3-month try before buy. discount offered for Division’s Members
- Website: https://mikatahealth.com/
Online Booking
- Method: Clinic website (via QR code or web widget), SMS
- Booking Confirmation: Yes (email, SMS)
- Change booking: Only after clinic confirmation
- Auto-reminder: Yes (email, SMS)
Secure Messaging
- Type of Communication: One-way
- Encryption: Yes
- Read Indication: No (shows successful delivery)
- Email/Text notification: No
- Send attachments/forms: Yes
- Mass-message: Yes
Contact
- Emma Hilton, Clinic Solutions Advisor | 587 327 6334 // TF 877 749 3222 | emma@mikatahealth.com
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Pomelo
General
- Cost: See images below
- Tech Support: Yes (dedicated support manager)
- Server Locations: Servers in Canada
- Privacy: Yes
- Features: 3 tiers of features (essential, plus, premium)
- Website: https://www.pomelohealth.ca/
Telemedicine
- Install: No (web-browser based)
- Test Connection: Yes (Physician and patient)
- Waiting Room Message: Can input information via chat
- Max # of participants: 2 (patient and provider)
- Conversion from Audio-only call: Yes
- Upload/Send Documents: Yes
- Record Pictures/Audio/Video: No
Online Booking
- Method: Patient portal
- Booking Confirmation: Yes
- Change booking: No (must cancel then reschedule)
- Auto-reminder: Yes
Patient Portal
- Secure Messaging: Yes
- Book Appointment: Yes
- Patient can add to chart: Yes via forms sent to them in secure messaging
- Request Medication Refills: No
Secure Messaging
- Type of Communication: One-way, Two-way
- Encryption: Yes
- Read Indication: Can update provider if message not responded to by a certain day
- Email/Text notification: Email
- Send attachments/forms: Yes
- Mass-message: Yes -either as banner for specific patients (passive) or direct messages to certain patients (active)
Contact
ShallyVan Lierde, Healthcare Solution Specialist | +1 (514) 838-0328 | shally.vanlierde@pomelohealth.io
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