Victoria Divisions of Family Practice

Software solutions for Accuro EMR

Last updated: June 27, 2023

 

What services are you interested in?

Please click on the products below to learn more:
Telemedicine Online Booking Patient Portals Secure Messaging

Accuro Engage

General
  • Cost:
    • Patient messaging and online booking with notifications: $65/month
    • Patient messaging and video visits with notifications: $80/month
    • Patient messaging, online booking, video visits with notifications: $90/month
    • Patient Messaging with notifications $38/month
    • Online Booking with notifications $38/month
  • Tech Support: To submit a support request: https://qhrtechnologies.force.com/community/s/contactsupport
  • Server Locations: All of our data is stored on Canadian servers in professionally managed data centers
  • Privacy: Compliant with all applicable Canadian privacy laws and regulations, including FIPPA and PIPA
  • Features: Only available for Accuro EMR
  • Website: https://accuroemr.com/ae/
Online Booking
  • Method: App (Medeo)
  • Booking Confirmation: Yes (email)
  • Change booking: Yes (email)
  • Auto-reminder: Yes (email)
Secure Messaging
  • Type of Communication: One-way, Two-way
  • Encryption: Data is encrypted in transit using a minimum of TLS 1.1.
  • Read Indication: Physician can be updated if message not read or responded to
  • Email/Text notification: Yes (email)
  • Send attachments/forms: Yes, and forms can add information to the patient’s chart
  • Mass-message: Yes
Contact:

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CognisantMD

General
  • Cost:
    • Patient reminders and secure messaging: $25/month/user license
    • Online booking: $25/month/enabled schedule (requires reminders + secure messaging)
    • Website forms:  $55/month/link
  • Tech Support: Website (can send request tickets from website)
  • Server Locations: Primary in Montreal, backup in Toronto
  • Privacy: Encrypted using 256-bit AES, keys kept secret to end-users, never sent to ocean servers, PHIPA compliance
  • Features: Only available for OSCAR PRO
  • Website: https://www.cognisantmd.com/
Online Booking
  • Method: Clinic website
  • Booking Confirmation: Yes (email)
  • Change booking: Yes (email)
  • Auto-reminder: Yes (email)
Secure Messaging
  • Type of Communication: One-way, Two-way
  • Encryption: 256 AES
  • Read Indication: Physician can be updated if message not read or responded to
  • Email/Text notification: Yes (email)
  • Send attachments/forms: Yes, and forms can add information to the patient’s chart
  • Mass-message: Yes
Contact:

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Cortico

General
  • Cost:
    • Essentials –includes Online booking, Telemedicine, email/calendar reminders, secure messaging ($76 per month per full-time equivalent physician using service)
    • Premium –everything in essentials plus SMS reminders, book-by-invitation, and intake forms ($109 per month per full-time equivalent physician using service)
    • Enterprise –everything in premium plus your own server, and other products ($199 per month per full-time equivalent physician using service, $149 if 5+ providers)    
  • Tech Support: Yes (online or over phone)
  • Server Locations: Burnaby
  • Privacy: Compliant with GDRP, HIPAA, PIPEDA and PHIPA
  • Features: Is a plug-in for web-browsers
  • Website: https://cortico.health/
Telemedicine
  • Install: No (web-browser based)
  • Test Connection: Yes
  • Waiting Room Message: No
  • Max # of participants: Tested up to 4, but theoretically unlimited
  • Conversion from Audio-only call: Yes
  • Upload/Send Documents: Yes
  • Record Pictures/Audio/Video: No (privacy reasons)
Online Booking
  • Method: Clinic website
  • Booking Confirmation: Yes
  • Change booking: No
  • Auto-reminder: Yes (email, SMS)
Patient Portal
  • Secure Messaging: Yes
  • Book Appointment: No
  • Patient can add to chart: Patient can self-register all demographic data and update contact info online
  • Request Medication Refills: No
Secure Messaging
  • Type of Communication: Two-way
  • Encryption: Yes
  • Read Indication: No, but confirmation that message successfully in patient inbox
  • Email/Text notification: Yes
  • Send attachments/forms: Yes
  • Mass-message: Yes, but may cost $200 if on Essentials or Premium Plans
Contact

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Mikata

General
  • Cost: See below
  • Tech Support: Dedicated customer service by phone or email 24/7
  • Server Locations: AWS located in Canada
  • Privacy: PIPEDA compliant, HIA
  • Features: 3-month try before buy. discount offered for Division’s Members
  • Website: https://mikatahealth.com/
Online Booking
  • Method: Clinic website (via QR code or web widget), SMS
  • Booking Confirmation: Yes (email, SMS)
  • Change booking: Only after clinic confirmation
  • Auto-reminder: Yes (email, SMS)
Secure Messaging
  • Type of Communication: One-way
  • Encryption: Yes
  • Read Indication: No (shows successful delivery)
  • Email/Text notification: No
  • Send attachments/forms: Yes
  • Mass-message: Yes

Contact

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FPSCBritish ColumbiaDoctors of BC

The Divisions of Family Practice acknowledge that we work on the traditional, ancestral, and unceded territories of many different Indigenous Nations throughout British Columbia.

Acknowledging that we are on the traditional territories of Indigenous communities is an expression of cultural humility and involves recognizing our duty and desire to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.