Victoria Divisions of Family Practice

eNotification System

eNotification is an automated electronic notification of hospital admissions, deaths in hospital, and hospital discharges from Island Health facilities to community FPs who use compatible EMRs:

  • Excelleris’s Launchpad application
  • 360 Health Logic
  • Elliott Meditech
  • Intrahealth
  • Osler
  • Plexia
  • QHR Technologies (Accuro)
  • Telus Health - Med Access
  • Telus Health – PS Suite
  • Telus Health – Wolf
  • Oscar - all Service Vendors

It reaches users around the province and 92% of physicians in the Island Health region.

The Victoria/ South Island Divisions of Family Practice Care Transitions committee was instrumental in developing the eNotification system, contributing clinical expertise to its technical design and testing, and piloting the system prior to its launch. In June 2017, all technical and clinical support was handed off to Island Health, making eNotification 100% sustainable.

In 2021, we published an article in the Journal of Applied Social Science describing the results of our work on eNotification.

Questions about eNotification?

If you have questions or concerns about eNotification, you may contact Island Health’s Clinical Solutions Desk by calling 250-370-8777 extension 3. Depending on the issue, Island Health may ask you to contact Excelleris, or they may be able to address your concern directly.

For more information, please contact our Care Transitions project lead, Kristin Atwood, at

Previous announcements