The successful candidate will manage and report to all clinic operations including managing staff, clinic policies, goals, objectives, patient care and quality measures. The Clinic Manager must be highly motivated, self-sufficient and thrive in a fast-paced environment. Above all else we are looking for a manager that will maintain the positive and efficient office environment.
- SCHEDULE: Mon-Fri 8:30-4:30
- eFax: FaxTalk
- EMR: IntraHealth
- Area of City: Esquimalt
- Group practice
- Walk-in-clinic
Job Duties:
- Manage office staff including managing workload and assignments, scheduling, training, coaching, counseling and development of staff members
- Manage clinical office including operations, maintenance of equipment and supplies and vendor agreements
- Manage, develop, implement and evaluate clinic policies, goals and objectives
- Manage patient care, including access to care, ensuring that care is carried out as directed by physician instructions
- Manage and promote provider quality measures set by EMC
- Investigate and resolve patient complaints, maintain outstanding personal relations
- Manages and participates in the development and monitoring of clinic's purchasing within budget
- Respects patient confidentiality at all times
- Medical billings through MSP, private or third party
- Manage Electronic Medical Records (EMR) system
Knowledge, skills and abilities required:
- MOA experience (minimum 5+ yrs)
- Leadership skills and techniques
- EMR experience (IntraHealth preferred)
- Clerical - extensive knowledge of administrative and clerical procedures and systems such as Microsoft Office, Word and Excel
- Website implementation and management
- Experience coordinating people and resources
- Experience and knowledge of specimen and bio-hazard handling
- Ability to build and maintain friendly, respectful and professional relationships with both physicians and staff
- Must have conflict resolution skills and experience
Contact
Brandi MacLeod and Dr. Anthony Nielsen
E: office@esquimaltmedicalclinic.com