MOA Network - Events
Upcoming Events
Check back soon for more info about our future events!
Past Events
Meeting the Communication Challenge: Building Your Toolbox Workshop
Date: Wednesday, September 18th, 2024
Description: Let's face it – effectively communicating all day long is an exhausting venture. This course demonstrates to participants how best to polish, refine and apply communication skills that build their resiliency, keep them energized and ensure conversations are productive, clear, and assertive.
Learning objectives include:
- Honing five key communication skills for navigating dialogue efficiently: Agreeing, normalizing, reframing, speaking transparently, and questioning.
- Refining non-verbal and para-verbal skills to enhance communication.
- Setting limits on objectionable behavior.
WorkSafe BC Webinar
Date: June 27th, 2024
Description: The WorkSafe BC webinar provides insights, tips, and resources to navigate WorkSafe BC challenges effectively.
- Gain the latest insights from WorkSafe BC experts
- Learn practical tips to manage WorkSafe BC-related challenges
- Access valuable resources tailored for your needs
- Use the Q&A session to ask WorkSafe BC questions you may have
MOA Billing and Your Burning Questions Webinar
Date: Wednesday, April 24th, 2024
Description: During this MOA webinar, we will discussed the Transition Code, WorkSafe BC, and ICBC billing under the LFP model, and best practices for physicians billing for longitudinal care and walk-in appointments. We also covered managing billing for physicians working in multiple locations and offered support for updating patient panels in the PAS. Questions and/or scenarios commonly encountered that were submitted ahead of the webinar date were address during the webinar to ensure the session meets your needs.
Emergency First Aid and CPR Certification
Date: March 23rd, 2024
Description: We will host another round of Emergency First Aid and CPR Certification with Life Preservers First Aid Training. This course provides the skills needed to recognize and respond to cardiovascular emergencies and choking for adults, children, and babies. It also includes how to perform rescue breathing. It includes using an automated external defibrillator (AED), also known as the 'shock machine'.
Emergency First Aid and CPR Certification
Date: March 10, 2024
Description: We will host another round of Emergency First Aid and CPR Certification with Life Preservers First Aid Training. This course provides the skills needed to recognize and respond to cardiovascular emergencies and choking for adults, children, and babies. It also includes how to perform rescue breathing. It includes using an automated external defibrillator (AED), also known as the 'shock machine'.
MOA Webinar: New HPV Screening Guidelines
Date: February 29, 2024
Description: We will host a webinar to review the new HPV Screening Guidelines, and how to answer your patient’s questions about the new collection method.
MOA Appreciation Brunch and Learn Event
Date: February 11, 2024
Description: We are thrilled to host our annual in-person MOA Appreciation Event at the Holiday Inn. The agenda includes hands-on Naloxone training, MOA updates, voting for next year’s support topics, a prize raffle, and a delicious brunch buffet.
MOA Virtual Drop-In Session: LFP and PAS
Date: October 19, 2023
Description: Virtual drop-in session for MOAs to bring any questions they have about the LFP Panel Submissions, PAS (Provincial Attachment System), GP Link, Pathways, and more.
Stress Reduction and Burnout Prevention Workshop
Date: Thursday, September 21st, 2023
Description: Suitable for those working in a range of organizations, this introductory workshop provides staff with evidence-based mindfulness tools for managing stress, preventing burnout, and supporting well-being.
Video: Tools for Reducing Stress and Preventing Burnout NSDFM (vimeo.com) This video is only available until Oct 21st.
PRIME Registration and Renewal Process
Date: Thursday, September 14th, 2023
Description: Learn the process of how to register your physician for PRIME and how to renew the enrolment annually.
Video: PRIME Registration and Renewals
GP Link Attachment Webinar
Date: Tuesday, August 29, 2023
Description: Learn the process of GP Link referrals, attachment billing codes, urgent referrals, and attaching providers to another provider on the North Shore.
Resources:
Video: GP Link Attachment Webinar
MOA Webinar: Pathways Enhancing Efficiency and Patient Support
Date: July 11, 2023
Description: Virtual drop-in session for MOAs Pathways Webinar for MOAs to learn:
- How to Search and Filter Specialties
- Emailing Resources to Patients
- How to Edit and Use Your Favorites List
- Review of the Community Service Directory
Emergency First Aid and CPR Certification
Date: June 24, 2023
Description: We held an Emergency First Aid and CPR Certification session for MOAs at Life Preservers First Aid Training. This course provides the skills needed to recognize and respond to cardiovascular emergencies and choking for adults, children, and babies. It also includes how to perform rescue breathing. It includes using an automated external defibrillator (AED), also known as the 'shock machine'.
MOA Webinar: Cortico
Date: June 7, 2023
Description: Cortico is a patient engagement platform that works seamlessly with Oscar EMR. In this demo, Cortico Health demonstrated tips and tricks on how to use Oscar more efficiently. They showcased Cortico with new features to reduce burnout and eliminate the tedious tasks doctors and MOAs go through.
Emergency First Aid and CPR Certification
Date: February 25, 2023
Description: We held an Emergency First Aid and CPR Certification session with Red Cross Instructor, Andrea Campbell, at the Holiday Inn. This course provides the skills needed to recognize and respond to cardiovascular emergencies and choking for adults, children, and babies. It also includes how to perform rescue breathing. It includes using an automated external defibrillator (AED), also known as the 'shock machine'.
MOA Appreciation Brunch and Learn Event
Date: February 12, 2023
Description: We held our annual MOA Appreciation Event at the Pinnacle Hotel. The attendees enjoyed a scavenger hunt, and a great prize raffle, and cast their votes for their favorite support topics they would like to see in the coming year.
MOA Meet Up | JJ Bean Coffee Roasters | Park & Tilford
Date: Thursday, June 2, 2022 | 6:30pm
Description: We met at JJ Bean Coffee Roasters for a Coffee, Tea, and More Social gathering.
MOA Meet Up at Lynn Canyon Park
Date: May 15, 2022 | 10:00am
Description: The North Shore MOA Network is hosting an MOA Meetup!
We met at End of The Line to begin.
End of The Line: https://www.eotl.ca/
The hike itself was approximately 30 minutes to complete, around Rice Lake and Lynn Canyon Loop.
https://www.alltrails.com/trail/canada/british-columbia/rice-lake-from-lynn-canyon-park
Privacy & Security 101
Date: April 27, 2022 | 6:00pm - 7:00pm
Description: An outline of Privacy & Security protocols for MOA’s and OM’s.
Resources:
Video: Privacy & Security 101
MOA Appreciation
Date: March 31, 2022
Description: An opportunity for MOAs to receive recognition and acknowledgement for all the hard work they do daily. A more social event with games, polls, and prizes!
JIBC: Handling Conflict on the Telephone
Date: March 2 and 9, 2022 and March 3 and 10, 2022
Description: An opportunity for MOA’s to receive a certificate training through the Justice Institute of BC on conflict resolution, diffusing anger, stress management and so much more!
CDM/Complex Care Webinar
Date: December 2, 2021 | 7:15am
Description: Did you know that the Practice Management Team can help you with your incentives management. Come to hear how you can track your CDM's using your EMR.
Autoclaving 101
Date: December 1, 2021 | 6:30pm - 730pm
Description: Come and hear from your peers on the processes and procedures around autoclaving and audits.
Resources:
Video: Autoclaving 101
MOA Network Fall Into Wellness Challenge
Date: November 15, 2021
Description: A 6-week “challenge” that was centered on bringing MOA’s back to focusing on their own self-care and balance in their lives.
EMR Data Migration Part 2: What to Look Out For?
Date: November 9, 2021 | 6:30pm – 7:30pm
Description: A continuation from the Part 1 session.
Resources:
Video: EMR Data Migration Part 2: What to Look Out For?
NS Tech Talk
Date: November 2, 2021 | 6:30pm - 7:30pm
Description: Technology updates from HDC, CareConnect, Pharmanet, DTO and Pathways, hosted by Marilu Encinas, Practice Improvement Technology Coordinator.
Resources:
Video: North Shore TECH Talk
EMR Data Migration Part 1: What to Consider?
Date: October 13, 2021 | 6:30pm – 7:30pm
Description: Preparing for Data Migration from one EMR to another? Come and hear Nicholas Chow from Doctors Technology Office, and our very own Marilu Encinas, Practice Improvement Technology Coordinator, on all the steps you will need to consider.
Resources: EMR Vendor Selection Tool PDF
Video: EMR Data Migration: Part 1 - YouTube
Passcode: av2UPwK@
Transgender Care BC (MOA Learning Session)
Date: September 28, 2021 | 6:30pm - 8:00pm
Description: Intro to Gender Diversity is an introductory training for people new to learning about gender diversity. The training offers further exploration into key terms and concepts, along with strategies for supporting trans and gender diverse individuals.
Resources: Toll-free Line: 1-866-999-1514
How to create a Medical Website - Info Webinar
Date: August 17, 2021
Description: Guest Presenter, Bryn Cowan, is a freelance website designer specializing in Medical Websites. She walked us through what information is needed to create a website, it’s costs and most importantly, it’s benefits around patient education and information.
Resources:
Video: https://drive.google.com/file/d/1d198eWvlaaiJY5j11U2vhBpe6sNYn4vr/view?usp=sharing
"Ax the Fax" Referral Tracker
Date: June 1, 2021
Resources:
Event Recording: Ax the Fax Referral Tracker Video - YouTube
8 Week Spring Into Wellness Challenge
Date: April 12, 2021
Pandemic Stress Management
Date: March 27, 2021
Data Migration Webinar
Date: March 11, 2021
CMHA: Responding with Respect
Date: March 9 & 10, 2021
Provincial Pathways Webinar
Date: March 4, 2021
CMHA Course: Taking Care of Your Emotional Well Being
Date: March 3, 2021
Mindfulness Workshop with Dr. Kasim Al-Mashat
Date: January 26, 2021
Resources: https://www.drkasimalmashat.com/
Pathways Referral Tracker Presentation
Date: November 18, 2020
Resources:
If you are interested in your own demo or have any questions, please contact Marilu Encinas, Referral Tracker Project Coordinator at mencinas@divisionsbc.ca
We're always looking for your feedback! If you have any ideas for topics and/or courses that you would like to see the Division MOA Network present, please send the details to Candace Travis at ctravis@divisionsbc.ca.