North Shore Division of Family Practice

MOA Network - Events


Upcoming Events

Check back soon for details on events in the future!


Past Events

Event: MOA Billing and Your Burning Questions Webinar

Date: Wednesday, April 24th, 2024

Description: During this MOA webinar, we will discussed the Transition Code, WorkSafe BC, and ICBC billing under the LFP model, and best practices for physicians billing for longitudinal care and walk-in appointments. We also covered managing billing for physicians working in multiple locations and offered support for updating patient panels in the PAS. Questions and/or scenarios commonly encountered that were submitted ahead of the webinar date were address during the webinar to ensure the session meets your needs.



Event: Stress Reduction and Burnout Prevention Workshop

Date: Thursday, September 21st, 2023

Description: Suitable for those working in a range of organizations, this introductory workshop provides staff with evidence-based mindfulness tools for managing stress, preventing burnout, and supporting well-being.

Video: Tools for Reducing Stress and Preventing Burnout NSDFM ( This video is only available until Oct 21st.



Event: PRIME Registration and Renewal Process

Date: Thursday, September 14th, 2023

Description: Learn the process of how to register your physician for PRIME and how to renew the enrolment annually.

Video: PRIME Registration and Renewals



Event: GP Link Attachment Webinar

Date: Tuesday, August 29, 2023

Description: Learn the process of GP Link referrals, attachment billing codes, urgent referrals, and attaching providers to another provider on the North Shore. 


Video: GP Link Attachment Webinar



Event: MOA Meet Up | JJ Bean Coffee Roasters | Park & Tilford

Date: Thursday, June 2, 2022 | 6:30pm

Description: We met at JJ Bean Coffee Roasters for a Coffee, Tea, and More Social gathering. 



Event: MOA Meet Up at Lynn Canyon Park

Date: May 15, 2022 | 10:00am 

Description: The North Shore MOA Network is hosting an MOA Meetup!

We met at End of The Line to begin.

End of The Line:

The hike itself was approximately 30 minutes to complete, around Rice Lake and Lynn Canyon Loop.



Event: Privacy & Security 101

Date: April 27, 2022 | 6:00pm - 7:00pm

Description: An outline of Privacy & Security protocols for MOA’s and OM’s.


Video: Privacy & Security 101



Event: MOA Appreciation

Date: March 31, 2022

Description: An opportunity for MOAs to receive recognition and acknowledgement for all the hard work they do daily. A more social event with games, polls, and prizes!



Event: JIBC: Handling Conflict on the Telephone

Date: March 2 and 9, 2022 and March 3 and 10, 2022

Description: An opportunity for MOA’s to receive a certificate training through the Justice Institute of BC on conflict resolution, diffusing anger, stress management and so much more!



Event: CDM/Complex Care Webinar 

Date:  December 2, 2021 | 7:15am

Description: Did you know that the Practice Management Team can help you with your incentives management. Come to hear how you can track your CDM's using your EMR.



Event: Autoclaving 101

Date:  December 1, 2021 | 6:30pm - 730pm

Description: Come and hear from your peers on the processes and procedures around autoclaving and audits.


Video: Autoclaving 101



Event: MOA Network Fall Into Wellness Challenge

Date:  November 15, 2021

Description: A 6-week “challenge” that was centered on bringing MOA’s back to focusing on their own self-care and balance in their lives. 



Event: EMR Data Migration Part 2: What to Look Out For?

Date: November 9, 2021 | 6:30pm – 7:30pm

Description: A continuation from the Part 1 session.


Video: EMR Data Migration Part 2: What to Look Out For?



Event: NS Tech Talk

Date: November 2, 2021 | 6:30pm - 7:30pm

Description: Technology updates from HDC, CareConnect, Pharmanet, DTO and Pathways, hosted by Marilu Encinas, Practice Improvement Technology Coordinator.


Video: North Shore TECH Talk



Event: EMR Data Migration Part 1: What to Consider?

Date: October 13, 2021 | 6:30pm – 7:30pm

Description: Preparing for Data Migration from one EMR to another? Come and hear Nicholas Chow from Doctors Technology Office, and our very own Marilu Encinas, Practice Improvement Technology Coordinator, on all the steps you will need to consider.

Resources: EMR Vendor Selection Tool PDF

Video: EMR Data Migration: Part 1 - YouTube

Passcode: av2UPwK@



Event: Transgender Care BC (MOA Learning Session)

Date: September 28, 2021 | 6:30pm - 8:00pm

Description: Intro to Gender Diversity is an introductory training for people new to learning about gender diversity. The training offers further exploration into key terms and concepts, along with strategies for supporting trans and gender diverse individuals.

Resources: Toll-free Line: 1-866-999-1514



Event: How to create a Medical Website - Info Webinar

Date: August 17, 2021

Description: Guest Presenter, Bryn Cowan, is a freelance website designer specializing in Medical Websites. She walked us through what information is needed to create a website, it’s costs and most importantly, it’s benefits around patient education and information.





Event: "Ax the Fax" Referral Tracker 

Date: June 1, 2021


Event Recording: Ax the Fax Referral Tracker Video - YouTube



Event: 8 Week Spring Into Wellness Challenge

Date: April 12, 2021



Event: Pandemic Stress Management

Date: March 27, 2021



Event: Data Migration Webinar

Date: March 11, 2021



Event: CMHA: Responding with Respect

Date: March 9 & 10, 2021



Event: Provincial Pathways Webinar

Date: March 4, 2021



Event: CMHA Course: Taking Care of Your Emotional Well Being

Date: March 3, 2021



Event: Mindfulness Workshop with Dr. Kasim Al-Mashat

Date: January 26, 2021




Event: Pathways Referral Tracker Presentation

Date: November 18, 2020


  1. Pathways Referral Tracker Roll Out Information
  2. Pathways Referral Tracker Flyer

If you are interested in your own demo or have any questions, please contact Marilu Encinas, Referral Tracker Project Coordinator at



We're always looking for your feedback! If you have any ideas for topics and/or courses that you would like to see the Division MOA Network present, please send the details to Candace Travis at