The Cranbrook Virtual Clinic has been a temporary primary care service serving the community during COVID 19, however, funding is expected to come to an end and the service will no longer be available.  

We have been gradually winding down the service and appointments are limited or may be unavailable.  

Patients may now seek care at the new Cranbrook Urgent and Primary Care Centre at the Baker Street Mall (next to Safeway) Unit 230, 1311 2nd St. The hours of operation are 10:30 am - 5:30 pm Monday to Friday.

Patients that have accessed care from the clinic can request their records be sent to their patient portal (Medeo) until March 25, 2022, by sending a message in Medeo or emailing ekmoa@ekdivision.ca.  

If you are a past patient of the clinic that didn't set up a patient portal (Medeo), and would now like to set up an account to receive your records or results please email us at ekmoa@ekdivision.ca.  In your email please state your first and last name so we can send you an invite to the portal and directions to register. Please do not send your PHN or other personal information. 

Alternatively, you can request a local clinic or the UPCC fax a signed request for records to (778) 570-0808 before March 25, 2022. 

Please note for privacy concerns we cannot send results to patient emails.