Thompson Region Division of Family Practice


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This toolkit section of our website is a centralized location for resources related to your practice. Over the past few months there have been dozens of resources shared through the Division, as well as through our partners and other mailing lists you are a part of. We are striving to house these in one location for easy reference. We’ll be expanding the resources over the next few months so stay tuned for additional tools and support.



Virtual Workflow Info

Patient Communications

Emergency Preparedness

Workflow for Community Offices - Fraser Northwest Division

Patient Workflow Including Obstetrics- Victoria and South Island Divisions

Preparing for a Zoom Appointment

Preparing for a Virtual Appointment

Emergency Management Guidebook

Emergency Management Workbook


Virtual Tools

Personal Protective Equipment

Business & Finance Info

IH Zoom Instructions

Zoom and Other Virtual Care Training Videos - DTO YouTube

Zoom Quick Start Guide for Doctors and MOAs

Pathways Medical Care Directory

Virtual Testing Guidelines

Optimal Use of PPE Poster

Doffing PPE Poster #1

Doffing PPE Poster #2

Donning PPE Poster #3

Donning PPE Poster #4

Government Assistance Programs - MNP Webinar Slides 

Billing Changes

Income Replacement During COVID

COVID-19 Safety Plan 

AUD Resources

Interpreter Services

COVID-19 Safety Plan Template

Safety Plan Appendix and Resources

Vaccination PPE

AUD Collaborative Prescribing Agreement

AUD Medications Table

BCCSU AUD Guideline

How I Choose an AUD Pharmacotherapy

How to Access an Interpreter

Telephone Interpreting FAQ

Available Languages

Palliative Care


End-of-Life Algorithm


Central Practice Toolkit 

The central division website has a practice toolkit that acts as an office manual with policies and procedures. Some clinics may choose to adopt certain policies and procedures as they are, and may find the web version of the toolkit the most practical. Some clinics may decide to develop their own customized manual from the downloadable MS Word version. An editing guide is available for those wanting to create their own manual.  

Click here to access the Practice Toolkit > 

Want to use the toolkit, or any of the other resources in your practice, but need a bit of help to get started? Contact your Practice Development team to get started.