Family doctor offices are open to their patients during COVID-19. It is important that you still prioritize your health and get ongoing care and advice for acute or chronic conditions requiring treatment or medication. You are not a 'bother' and you are not stressing the healthcare system. Read more here
Most doctors offer phone or video options first to keep everyone safe. If necessary, they will arrange a safe in-person visit. Call your doctor's office to find out about options, do not just show up at the office. You can also look up your doctor's virtual options in the Pathways Medical Care Directory if they have shared their information.
If you do not have a family doctor: Walk-in clinics are open. They, too, offer virtual care options first and arrange an in-person visit as needed. You can use the Pathways Medical Care Directory to view local virtual care options. Call the clinic first for an appointment with a community doctor, do not just show up. A list of walk-in clinics and their wait times is also available at Medimap.ca. Wait-times are currently short.
For medical questions, please contact HealthLink BC by dialing 8-1-1 toll-free in BC (7-1-1 for deaf and hearing impaired people). Their service is available any time of the day or night, every day of the year. You can speak with a person who can help you connect with a health professional.
If you have a medical emergency, call 9-1-1 or visit your nearest emergency department.
HEALTH CONNECT REGISTRY
If you would like to register yourself or your family members for a physician waitlist, please go to the Health Connect Registry and click on the area that matches where you live. (Ex. Western Communities or Saanich Peninsula) Complete the registration questions and you will be added to the waitlist.