South Island Division of Family Practice

Patient Resources


Family doctor offices are open during COVID-19. It is important that you still take care of your health and get any treatment or medicine you need. Read more here 

Most doctors offer phone or video appointments first to keep everyone safe. If necessary, they will set up a safe in-person visit. Call your doctor's office first, please do not just show up at the office. You can also look up your doctor's virtual options in the Pathways Medical Care Directory if they have shared their information.

If you do not have a family doctor: Walk-in clinics are open. They offer phone or video appointments first and set up an in-person visit if it's needed. You can use the Pathways Medical Care Directory to see local options. Call the clinic first for an appointment with a doctor, please do not just show up. A list of walk-in clinics and their wait times is also available at

For medical questions, please contact HealthLink BC  by dialing 8-1-1 toll-free in BC (7-1-1 for deaf and hearing impaired people). Their service is available any time of the day or night, every day of the year. You can speak with a person who can help you connect with a health professional.

If you have a medical emergency, call 9-1-1 or visit your nearest emergency department.


Health Connect Registry

If you or your family need a family doctor, please go to the Health Connect Registry and click on the area where you live (eg. Western Communities or Saanich Peninsula.) Complete the registration questions and you will be added to the waitlist.


Drivers Medical Exam

If you need to have a Drivers Medical Exam, contact Eagle Creek Medical Clinic for more information.