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Divisions IT Bulletins

  • Service Impacting Maintenance - Email - August 11-12 from 5pm-12am

    Posted: August 1 at 8:20am

    Please be advised that BC Hydro has scheduled maintenance that may interrupt power and impact access to email at the following time:

     
    ​Friday, August 11 at 5:00pm to Saturday August 12 at 12:00am
     
    During this time window, you may experience periods of limited connectivity to your email. Robson staff will be on site throughout the maintenance and will work to minimize the service impact to customers

    If you have any questions, comments or concerns, please contact support@robsoninc.com >

  • Service Impacting Maintenance - Campaign Monitor

    Posted: June 21 at ​10:19am

    Campaign Monitor will be performing scheduled maintenance on Saturday June 24, 2017 at 9:00 pm PDT. The upgrade is intended to bring even more speed, reliability, and performance to the Campaign Monitor platform.
     
    ​The application will be unavailable from 9:00 to 10:00 pm PDT on Saturday, June 24, 2017.  
     
    Please plan your email campaigns accordingly. If you have any questions, please refer to the FAQ or contact support>

  • Service Impacting Maintenance - Email - June 25 and July 8 from 7am-7pm

    Posted: June 21 at 8:26am

    Please be advised that BC Hydro has scheduled maintenance that may interrupt power and impact access to email at the following times:

     

    Sunday, June 25 from 7am-7pm
    Saturday, July 8th from 7am-7pm

     

    During these windows of time, you may experience periods of limited connectivity to your email. Robson staff will be on site throughout the maintenance and will work to minimize the service impact to customers

    If you have any questions, comments or concerns, please contact support@robsoninc.com >

  • Service Impacting Vendor Maintenance - DivIT Website Server Host - Mar 25 from 9:00pm-12:00am

    Posted: March 17 at ​9:44am

    Please be advised that Tenzing's facilities provider at ​their Kelowna Data Center will be performing scheduled ​service impacting network maintenance on S​aturday, ​March 25, 2016 ​from 21:00 ET to ​23:00 ET . According to the vendor, there ​will be a 5 minute window of network impact. >

  • Service Impacting Patch Installation - DivIT Website Server Host - February 7 from 10pm - 4am

    Tenzing Managed IT Services will be patching our Windows Server installation on​ February 7 between 10pm - 4am. This is a part of the regular patch cycle.

    Approximately 15 minutes of downtime is expected during that time period. >

  • Service Impacting Vendor Maintenance - DivIT Website Server Host - Nov 20 from 12:00am-4:00am

    Posted: November 15 at ​12:44pm

    Please be advised that Tenzing's facilities provider at ​their Kelowna Data Center will be performing scheduled ​service impacting network maintenance on Sunday, November 20, 2016 00:00 ET to Sunday, November 20, 2016 04:00 ET . According to the vendor, there will be short periods of network impact. >

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