Mission Division of Family Practice

Medical Office Assistants (MOA) Network

MOA Network

Do you have a passion for providing quality compassionate care in a challenging and rewarding role as an MOA? Are you enthusiastic about making a difference in the Mission community by supporting local health care?

The Mission Division of Family Practice created this network to allow for better MOA coverage in Mission and to support Family Physicians, Nurse Practitioners, and Allied Health in our community. This is an exciting opportunity to learn more and gain experience in this field. 

Locum, part-time, and full-time MOAs are welcome.

Responsibilities:

  • Telephone triage, schedule and confirm medical appointments, greet patients with current COVID-19 protocols, receive and communicate messages
  • Use EMR software, and other computer applications to book appointments or prepare reports, invoices, financial statements, letters, case histories, and medical records
  • Ask patient questions to complete intake forms or other documents and help patients complete health history forms
  • Operate office equipment, including voice mail messaging systems, photocopies, fax machines, and document scanners and keeping examination areas clean, orderly, and stocked with supplies
  • Completing referrals, blood pressure, and vitals
  • Urinalysis, pregnancy testing, spirometry, glucose monitoring (depending on clinic)
  • Immunization management and ordering
  • Take adequate medical history and medication list
  • May supervise and train other staff in procedures and use of current software.

Experience:

  • General High School Admissions Requirement
  • MOA Certificate from an accredited educational institution or 3 years experience as an MOA
  • Must be legally entitled to work in Canada
  • Minimum typing speed of 40 WPM
  • The ability to maintain patient confidentiality
  • The ability to deal effectively with difficult behaviours

 

If this sounds like the ideal role for you, please contact Jen Cook.