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Patient Surveys


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Purpose:

The Fraser Northwest Division of Family Practice is working with community physicians, specialists, health care providers, and stakeholders to better understand health services and care provided in New Westminster and the Tri-Cities.
 
Your feedback and experience will help us better understand how we can continue to improve services in the community.
 
In the following surveys, we will ask you about your experiences of receiving care. Please complete any of the surveys that make sense for you.
 
The surveys will be open until November 30th and each survey you complete counts as one entry into a draw to win a $50 gift card!

The Surveys:

  1. Chronic Pain – Anyone who has experienced pain for longer than three months

  2. Maternity – Anyone who is currently pregnant or has given birth within the last three years.

  3. Mental Health – Adults who have experienced mental health symptoms and/or substance use. 

  4. Palliative Care – Patients or their families/caregivers who are facing a life-limiting illness. A palliative care approach aims to relieve suffering and improve quality of life for patients and their families at all stages of the illness.

  5. Older Adult – Patients or their families/caregivers who are experiencing multiple diagnosis and chronic conditions and have experience with multiple doctors and services

  6. Geriatric Psychiatry - Older adults with cognitive impairments.

  7. Women's Health - Experiences of women who have pelvic floor, urinary incontinence, or any urogynecological concerns

  8. Primary Care Network - We'd like to know about your experience with accessing care in New Westminster or Tri-Cities and what is important to you as a patient

  9. Cancer Care - Patients who have received cancer care and/or preventive and screening services

The purpose of these surveys is to collect and analyze descriptive data which represents the perceptions and experiences of the people accessing services in New Westminster and Tri-Cities. Responses to the surveys will enable continued and ongoing program design and implementation in ways that reflect the views and concerns of the people they intend to benefit.

Scroll down for more information on each survey.

 

Chronic Pain Survey

Did you know that 1 in 5 people in BC live with complexities related to chronic pain? The FNW Division in collaboration with Fraser Health and Shared Care has initiated a team of Doctors, Specialists, and Community Partners aimed to improve care for patients with chronic pain. To do so effectively, we need feedback from those who have experienced (or are experiencing) chronic pain, have navigated the system, and are willing to provide feedback on how to improve it.

We are currently conducting a survey about the care for chronic pain provided in New Westminster and/or the Tri-Cities.  We want to know about your experience of receiving care for chronic pain in New Westminster and/or the Tri-Cities.  From this information, we will work with our community of patients and health care providers to determine ways in which we can enhance the care of patients with chronic pain.

Click here to complete the survey

 

 

Maternity Care Survey

Primary maternity care in Canada has become a topic of considerable discussion and concern in recent years. One topic of discussion is how primary maternity care providers such as family physicians, obstetricians and registered midwives work together to provide patient care. Enhancing how primary maternity care providers work together is promoted as an effective and efficient way to improve the quality and sustainability of primary maternity care. Your answers to this survey will help us to develop actions locally to improve how primary maternity care providers work together in your community and maternity care as a whole.

Click here to complete the survey

 

 

Mental Health Survey

We are currently conducting a survey about the care for mental health symptoms and substance use issues provided in New Westminster and/or the Tri-Cities.  We want to know about your experience of receiving care for mental health symptoms and/or substance use issues in New Westminster and/or the Tri-Cities.  From this information, we will work with our community of patients and health care providers to determine ways in which we can enhance the care of patients with mental health symptoms and/or substance use issues.   

Mental health symptoms and substance use issues can be: 

  • Mild: when a person has a few symptoms that can have a limited effect on their daily life.

  • Moderate: when a person has more symptoms that can make their daily life much more difficult than usual.

  • Severe: when a person has many symptoms that often make their daily life extremely difficult. 

A person may experience different levels at different times

Click here to complete the survey

 

 

Palliative Care Survey

We are currently conducting a survey about the experiences of receiving palliative care in the New Westminster and/or the Tri-Cities.  We want to know about your experience of receiving end of life care or care for a life-limiting illness. From this information, we will work with our community of patients and health care providers to determine ways in which we can enhance the care of patients in need of palliative services.

Click here to complete the survey

 

 

Older Adult Survey

Older adults with complex health issues require significant levels of services which often include their family physician, specialist physicians, family caregivers, community health services, and acute care. Coordinating this care can be a significant challenge for patients, families, and providers. Issues often arise relating to communication, roles and responsibilities, access to services, care plans, information sharing and more. These challenges present several opportunities to improve how we provide more effective patient and family-centred care. We are currently conducting a survey about the care that older adults receive in New Westminster and/or the Tri-Cities. From this information, we will work with our community of patients and health care providers to determine ways in which we can enhance the care of older adult patients with complex and multiple health issues. 

Click here to complete the survey

 

 

Geriatric Psychiatry Survey

We are currently conducting a survey about the care services provided in New Westminster and/or the Tri-Cities for older adults with cognitive impairments.  We want to know about your experience of receiving care in New Westminster and/or the Tri-Cities.  From this information, we will work with our community of patients and health care providers to determine ways in which we can enhance the care of patients with mental health symptoms and/or substance use issues.  

Click here to complete the survey

 

 

Women's Health Suvey

We are currently conducting a survey to better understand health care experiences of women who have pelvic floor, urinary incontinence, or any urogynecological concern, in New Westminster or the Tri-Cities.  From this information, we will work with our community of patients and health care providers to determine ways in which we can enhance the care of urogynecology patients. 

Research shows that patients are currently waiting up to 1.5 years from family physician referral to surgical procedure. During this time, their quality of life suffers greatly. Urogynecology patients awaiting surgery for pelvic organ prolapse showed similar emotional distress and disability compared with orthopedic patients awaiting hip or knee replacement. Hip and knee replacements are currently only 98 days from referral to surgery. Prolapse patients suffer an equally poor quality of life for an additional 436 days.

Click here to complete the survey

 

Primary Care Network Survey

We are currently conducting a survey about the healthcare services provided in New Westminster and/or the Tri-Cities and we'd like to know about your experience.   From this information, we will work with our community of patients and health care providers to determine ways in which we can enhance the care of patients and the people living in these communities.

Click here to complete the survey

 

 

Cancer Care Survey

We are currently conducting a survey of the cancer services and care provided in New Westminster and the Tri-Cities. We want to ask you about your experience accessing cancer care and/or preventive and screening services. From this information, we will work with our community of patients and healthcare providers to determine ways in which we can enhance care and access to services.

Click here to complete the survey


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