UpToDate Frequently Asked Questions

 

  1. How do I access UpToDate® through the Divisions of Family Practice website?
  2. How do I register for UpToDate through the Divisions of Family Practice website?
  3. How do I access UpToDate on a mobile device?
  4. How do I maintain remote access to UpToDate?
  5. How do I earn CME credits?
  6. How do I get a refund if I have already purchased UpToDate?
  7. Who do I contact for technical support when using UpToDate?

 

1. How do I access UpToDate through the Divisions of Family Practice website?

See detailed instructions on how to access UpToDate.

 

2. How do I register for UpToDate through the Divisions of Family Practice website?

See detailed instructions on how to register for UpToDate.

 

3. How do I access UpToDate on a mobile device?

See detailed instructions on how to access UpToDate Anywhere mobile app.

 

4. How do I maintain remote access to UpToDate?

See detailed instructions on how to maintain to UpToDate Anywhere mobile app.

 

5. How do I earn CME credits?

UpToDate tracks and logs physicians’ search activity and time spent reading articles, and stores the information for up to 2 years. Physicians can then claim the accrued credits. For more information on earning CME credits, click here.

 

6. How do I get a refund if I have already purchased UpToDate?

Individuals subscribers can request a refund within the first 60 days of their UpToDate subscription. If you have any questions or would like to request a refund, contact UpToDate Customer Service at 1-800-998-6374 (customerservice@uptodate.com) and identify yourself as a part of the Divisions of Family Practice subscription.

 

7. Who do I contact for technical support when using UpToDate?

You can contact UpToDate Customer Service at 1-800-998-6374 (customerservice@uptodate.com) for any technical support you may need.