5. Getting Started: Evaluation

What is it and how can it help me?

Evaluation is the systematic assessment of the implementation and impact of an improvement project, program or initiative by gathering information about it in a rigorous way. It can be useful to others who are considering making the same changes.

Where can I find out more information?

What Is Evaluation? YouTube Video (6 min)
Changing River Consulting

A quick 6 minute video overview from Changing River Consultancy on what evaluation is. >

Introduction to Evaluation
Research Method Knowledge Base

This short overview of evaluation outlines types of evaluation as well as some questions and methods. >

Example Evaluation: Diabetes Initiative
Robert Wood Johnson Foundation

If you want to read an example of an evaluation report, this is a good example of a diabetes initiative which sought to test self-management program models and disseminate successful models in non-academic, primary care settings. >

Differentiation of Research, Quality Improvement, and Program Evaluation Handout
Fraser Health

This table from Fraser Health illustrates the similarities and differences between Research, quality Improvement and evaluation. >

Evaluation, Performance Management, and Quality Improvement: Understanding the Role They Play to Improve Public Health (ppt)
Centers for Disease Control and Prevention (CDC)

Centres for Disease Control and Prevention (CDC) have some useful resources including this presentation plus links to further resources can be found on slide 38. >

WIHI Audio Program: You Can't Improve What You Can't Evaluate (60 min)
Institute for Healthcare Improvement (IHI)

This IHI broadcast “You Can't Improve What You Can't Evaluate” provides good insights into why we would evaluate and how to go about it. >

The Seven Secrets of Good Monitoring and Evaluation Webinar (60 min)
John James (Enabling Change and Innovation Blog) and Jess Dart (Clear Horizon Consulting)

“The Seven Secrets of Good Monitoring and Evaluation” is a 60 minute presentation aimed at evaluators who are involved in the QI process along the way. >