4. Sustaining Your Improvement Efforts: Common Challenges
What is it and how can it help me?
The leader's role in promoting and developing QI begins with creating and sustaining a personal and organizational focus on the needs of internal and external customers. Through actions, a leader demonstrates a clear commitment to the organizational mission, values, goals, and expectations that promote quality and performance excellence. The customer-oriented mission, vision, values, and goals of an organization are best integrated into all aspects of management through effective leadership.
Where can I find out more information?
IHI Triple Aim Initiative
Institute for Healthcare Improvement (IHI)
What is the Triple Aim and how does it work. >
Continuous Quality Improvement (CQI) Strategies to Optimize your Practice
National Learning Consortium
This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies. >